• Director of User Support

    City of New York (New York, NY)
    …to maintain and update the system as required - Monitor the User Support egain reporting call metrics and apply analysis to optimize call center efficiency and ... ticketing system - Technical understanding of telecommunications systems, IVR and IVR Reporting systems - Proficiency in Microsoft Office Excel, Word, Access and… more
    City of New York (04/17/25)
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  • Program Coordinator, Bureau of Communicable…

    City of New York (New York, NY)
    …will lead planning of all outreach and health education activities, tracking and reporting program metrics and production, development and maintenance of health ... respiratory (including COVID-19), zoonotic, and vector-borne diseases. Position Summary: Reporting to the Supervisor and working with the Community Engagement… more
    City of New York (04/05/25)
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  • Student Success Advisor

    Suny Polytechnic Institute (Utica, NY)
    …and Excelsior Scholarship credit tracking, among others. + Assist with the collection and reporting of metrics to the Director of Student Academic Success & ... Mar 14 2025 Job Description: Description of Duties: The Student Success Advisor, reporting to the Director of Student Academic Success & Advising, will provide… more
    Suny Polytechnic Institute (03/15/25)
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  • Cybersecurity Officer- Manager Cloud Security

    MTA (New York, NY)
    …to address potential threats + Compiles and analyzes data for management reporting and metrics + Research emerging technologies and process improvements ... and systems as related to the company's goals. + Responsible for leading and reporting on various product progress and deliverables ensuring that the IT/OT needs of… more
    MTA (02/13/25)
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  • Hsu Project Lead

    City of New York (New York, NY)
    …excellent communication skills. Candidates should also have experience with tracking and reporting on metrics and outcomes, managing multiple priorities, and be ... individual meetings, and develop corrective action plans as needed. - Ongoing reporting and communication with program leadership on team and individual staff… more
    City of New York (02/12/25)
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  • Director of User Support

    City of New York (New York, NY)
    …maintain and update the system as required. - Monitoring the User Support egain reporting call metrics and apply analysis to optimize call center efficiency and ... ticketing system - Technical understanding of telecommunications systems, IVR and IVR Reporting systems - Proficiency in Microsoft Office Excel, Word, Access and… more
    City of New York (02/12/25)
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  • Strategic Planning Coordinator

    City of New York (New York, NY)
    …divisions, represents DDC in citywide strategic planning efforts, aligns DDC's external reporting and metrics with strategic priorities, and liaises with partner ... a Strategic Planning Coordinator to work within the Office of the Commissioner, reporting to the Chief Strategy Officer as a member of the Strategic Initiatives… more
    City of New York (02/12/25)
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  • Senior Strategic Planning Coordinator

    City of New York (New York, NY)
    …divisions, represents DDC in citywide strategic planning efforts, aligns DDC's external reporting and metrics with strategic priorities, and liaises with partner ... Senior Strategic Planning Coordinator to work within the Office of the Commissioner, reporting to the Chief Strategy Officer as a member of the Strategic Initiatives… more
    City of New York (02/12/25)
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  • Public Space Equity Program (PSEP) Coordinator…

    City of New York (New York, NY)
    …develop management and operational plans for public space projects, track operations and metrics across sites, regular reporting about conditions on the ground, ... seeking an experienced and motivated Public Space Equity Program (PSEP) Coordinator. Reporting to the Assistant Director of Programs and Partnerships, the successful… more
    City of New York (02/12/25)
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  • Reporting Analyst, Payment Taskforce

    City of New York (New York, NY)
    …and ability to achieve results are valued. MOCS is seeking a detail-oriented Reporting Analyst to join the Payment Taskforce team. This role will focus on ... Responsibilities: Data Management and Analysis - Develop and maintain comprehensive reporting systems for invoicing, payment processing, and budget tracking - Design… more
    City of New York (04/25/25)
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