- Amazon (New York, NY)
- …teams. You assist in data cleanup effort through usage and monitoring of metrics and KPIs. You'll deliver exceptional service to your customers through clear ... creating SOPs to document resolutions * Creation of standard reporting to support business and team needs * Support...completeness * Ensure excellent customer service by maintaining and reporting on Service Desks and queues as assigned A… more
- Google (New York, NY)
- …Analyst, your work, whether it's modeling business scenarios or tracking performance metrics , is used by our leaders to make strategic company decisions. While ... portfolio managers in trade execution, streamlining processes and enhancing portfolio reporting for executive management. You will also work closely with our… more
- Celestica (New York, NY)
- …in both revenue and profit. + Comfort with key operational and financial metrics ; with a track record of always knowing your numbers + Significant experience ... account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue.… more
- American Express (NY)
- …is looking for a **Senior Manager of Customer Experience (CX) Insights** . Reporting to the Director of CX Insights, you'll be responsible for helping teams ... website and app product health by consistently tracking satisfaction metrics and reviewing customer feedback to identify anomalies, isolate...know when to escalate. (eg new feedback themes or reporting of site outages). + Have a constant pulse… more
- Highmark Health (Albany, NY)
- …the change management process itself. + Process Standardization, Monitoring & Reporting : Drive the development and implementation of consistent product development ... process standards across the organization, tracking progress and reporting to senior leadership. This includes defining and monitoring success metrics to measure… more
- CBRE (Albany, NY)
- …research tools, and other technology to scale outreach andmonitorsuccess metrics . + Support other business development and capitalmarkets relatedopportunities where ... dashboards with outreach, deal status, and client feedback. + Provide transparent reporting to senior leadership on KPIs, conversion rates, and revenue forecastson a… more
- Meta (New York, NY)
- …Engineering, Researchers, vendors, and other cross-functional stakeholders 2. Own project success metrics and timelines 3. Help establish team goals and work with ... multiple stakeholders on strategies for executing, measuring progress, and reporting results 4. Proactively identify opportunities to improve operations, tooling,… more
- GovCIO (Albany, NY)
- …products in a product line. + Responsible for collecting, analyzing, managing, and reporting key Product Line execution status and metrics across all aspects ... impacting the progress and outcome of the major projects. + Provide in-depth reporting support. Take ownership of the status report and prepare detailed updates that… more
- KeyBank (Amherst, NY)
- …development or maintenance of effective risk management policies and programs, reporting , training and testing to fulfill strategic objectives while operating within ... quarterly assessments of testing, control effectiveness, residual risk, risk metrics and encourage proactive identification of weaknesses and/or control gaps,… more
- Warner Bros. Discovery (New York, NY)
- …system vision into a product strategy and execution roadmap. + Set key performance metrics and OKRs to define success for the platform, including adoption rate as ... + Identify and mitigate risks, tracing progress, resolving conflicts, ensuring quality and reporting on status. + Partner with data visualization UX leads to manage… more
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