• Supervisor, Customer Service Management

    Cardinal Health (Richmond, VA)
    …+ Responsible for conducting daily, weekly, monthly, and quarterly reviews of program metrics and reporting results to leadership. + Manages workflow within ... assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First Call Resolution. + Responsible for… more
    Cardinal Health (09/26/25)
    - Related Jobs
  • Technical Lead

    Epsilon, Inc (Alexandria, VA)
    …large customer base. + Experience measuring group and individual performance, including reviewing metrics and reporting . + Attention to detail, ability to meet ... billing and compliance with client contract requirements + Analyze key performance metrics and produce reports to measure the team's performance quality, ensuring… more
    Epsilon, Inc (09/25/25)
    - Related Jobs
  • Scrum Master

    Noblis (Chantilly, VA)
    …version control systems + CI/CD pipelines + Software development lifecycle + Agile metrics and reporting + Kanban methodologies + Lean principles Overview Noblis ... coordination between development teams and infrastructure teams + Track and report team metrics and velocity + Identify and help resolve impediments to team progress… more
    Noblis (09/05/25)
    - Related Jobs
  • KGS Deal Desk Manager , Kuiper Government…

    Amazon (Arlington, VA)
    …compliance to deliver business outcomes and customer success. * Develop deal performance metrics and reporting to conduct deal post-mortem on contract and ... at high velocity. * Design business terms, guardrails, guidelines, policies, and metrics . * Develop mechanisms to handle specialized deals with exception approvals… more
    Amazon (08/08/25)
    - Related Jobs
  • HR Manager/Generalist

    ARAMARK (Harrisonburg, VA)
    …corporate Accelerate to Leadership and Step up to Leadership point of contact + HR metrics reporting and analysis + Benefits and Payroll assistance as needed + ... On-boarding programs and initiatives At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be… more
    ARAMARK (09/30/25)
    - Related Jobs
  • Engineering Operations Technician I, DCC…

    Amazon (Sterling, VA)
    …required. . Take daily operational readings and provide to Senior Engineers for metrics reporting . . Perform basic support concepts such as ticketing systems, ... root cause analysis, and task prioritization. Basic Qualifications - 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience - High school… more
    Amazon (09/16/25)
    - Related Jobs
  • Sr. Development of Operations Engineer

    UIC Government Services and the Bowhead Family of Companies (Fort Belvoir, VA)
    …management, process digitization, and oversight of Agile project management tools and metrics reporting . + Three (3+) years of experience managing client ... relationships and supporting business growth.Demonstrated experience leading cross functional collaboration teams across multiple Army programs. + Certified Scrum Master (CSM), Scaled Agile Framework Product Owner/Product Manager (SAFe POPM) and Human-centered… more
    UIC Government Services and the Bowhead Family of Companies (08/14/25)
    - Related Jobs
  • Project Manager - Philippines Project

    Parsons Corporation (Centreville, VA)
    …technical program management; requirements management; risk management, performance management, metrics reporting , communications planning and management, and ... subcontractor management. + Acts as the Company representative with the client and selected subcontractors during the project execution. Negotiates changes to the scope of work with the client and key subcontractors. + Establishes relationships with host… more
    Parsons Corporation (08/08/25)
    - Related Jobs
  • Sr. Key Account Manager

    Ralliant (Richmond, VA)
    …in the region and become the preferred vendor with key accounts. Performance, Metrics & Reporting 1. Establishes sales objectives by accurately forecasting on ... a monthly, quarterly and annual basis (by assigned account, by product line category). 2. Develops territory forecasts and maintains an opportunity funnel for the general business and solutions opportunities. 3. Conducts research, compiles data and prepares… more
    Ralliant (07/23/25)
    - Related Jobs
  • GEOINT Operations Support Systems Engineer

    KBR (Chantilly, VA)
    …MOD ADFs, GED and NGA + Reporting : Experience with Modeling and Sim and reporting metrics Ready to Make a Difference? Close with a strong call to action, ... maintenance, Space vehicle checkout, and initial operational capability. + Reporting : Advise operational decisions to include improvement and discrepancy report… more
    KBR (08/01/25)
    - Related Jobs