- Mass Markets (FL)
- …Specialist to join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be ... and written communication skills. + Strong interpersonal skills to provide constructive feedback and collaborate with team members. +...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (FL)
- …and pursue new business opportunities across industries, focusing on enterprise- level clients with complex outsourcing needs. + Relationship Management Build ... + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint....is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant… more
- Mass Markets (FL)
- …and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a… more
- Mass Markets (FL)
- …effectiveness. + Executive Representation Represent the sales organization at high- level meetings, conferences, and industry events to enhance brand visibility ... + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint....is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant… more
- Mass Markets (FL)
- …our finance team. This role is dedicated to supporting our Marketforce team. This entry- level role is ideal for someone looking to grow their accounting career in a ... + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint....is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant… more
- Mass Markets (FL)
- …of operational performance and initiatives. + Manage escalated issues and provide effective solutions to ensure customer satisfaction. + Develop and implement ... and decision-making skills. + Ability to work effectively as part of a team and manage interpersonal relationships. +...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (FL)
- …role is dedicated to supporting ourMarketForce team, playing a critical part in maintaining compliance, driving efficiency, and delivering timely, actionable ... inquiries. + Collaborate with FP&A, operations, and other cross-functional teams to provide financial insights and support business initiatives. + Assist in the… more
- Mass Markets (FL)
- …across multiple business lines, ensuring alignment with organizational objectives. + Provide strategic guidance and insight to executives on solution shaping, ... while also supporting short-term capture opportunities as needed. + Provide insights and competitive analysis to optimize MCI's positioning...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (FL)
- …quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and ... to align with organizational goals. + Handle escalated customer issues and provide effective solutions. + Identify areas for operational improvements and implement… more
- Mass Markets (FL)
- …and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a… more