- Intuit (Mountain View, CA)
- …SLAs), and contact center dynamics. **Preferred:** + Experience supporting **customer care, tech support, back-office ops** , or gig-based service models in a ... to evaluate the impact of business changes on workforce demand. + Monitor and report **real-time adherence, shrinkage, occupancy, and efficiency metrics** , and… more
- The Walt Disney Company (Burbank, CA)
- …compliance program. + Develop training materials, coordinate training sessions, and monitor compliance with training requirements. **Must Haves (Years of Experience, ... effectively communicate to technical and non-technical audiences, including developers and tech operators + Detail-oriented but able to understand the big picture.… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …at the core of every customer interaction. We're seeking an experienced and tech -savvy AI Response Agent with advanced customer service experience to oversee and ... customer satisfaction and operational efficiency top of mind. Key Responsibilities + Monitor and manage AI-handled chats, emails, texts, and phone call transcripts +… more
- Google (Mountain View, CA)
- …managing cross-functional and cross-team projects. + Experience in ads platforms or ad tech . + Experience with Google Ads, Display or UX. + Experience with release ... for supported program(s). + Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations. +… more
- Amazon (Sunnyvale, CA)
- …sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards and proactively address potential risks or adoption ... on customer success or in go-to-market roles, or management consulting serving high- tech clients on go-to-market topics - Experience engaging and influencing senior… more
- Encore (San Diego, CA)
- …ensure that their needs are met and the equipment setup is working properly. * Monitor events and checks in on customers throughout the day. * Create and execute ... * Hospitality * Responsiveness * Ownership * Professionalism * Decision Quality * Tech Savvy * Collaborates * Manages Conflict * Builds Effective Teams *… more
- Unilever (El Segundo, CA)
- …with Paid Media & Analytics teams to develop pre-launch media briefs, monitor in-flight performance and integrate learnings into post campaign recaps. + Deliver ... Assistance Program, including membership for guided meditation for all employees. + Monthly tech and wellness reimbursement. + An infinite supply of Liquid IV for… more
- Saildrone (Alameda, CA)
- …meetings to address demand/supply alignment, part readiness, and schedule impact. * Monitor and adjust min-max inventory levels, safety stock, and lead times based ... up on the latest news about us: The British Engineer Behind the US Navy's High- tech Ocean Drones - The Times of London Denmark to Field Unmanned Vessels for… more
- Autodesk (San Francisco, CA)
- …models, and release notes. Maintain documentation standards + Lead efforts to monitor and optimize the performance of complex Salesforce applications, including code ... Salesforce + You need experience designing at least 2-4 projects as a tech lead + Proficiency in Apex, Visualforce, Lightning Components, and declarative development… more
- Ketchum (Los Angeles, CA)
- …researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very ... client correspondence, press releases, media pitches, reports, etc. + Develop and monitor program plans and budgets for profitability; report status to client and… more