- Umpqua Bank (Ukiah, CA)
- …Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community. ... of FTE, branch transaction volumes, market deposit volume, complexity of branch, customer differentiation (% business vs. consumer accounts), in addition to the… more
- Wells Fargo (San Jose, CA)
- …outlined in the job expectations below **Required Qualifications:** + 4+ years of customer service experience, or equivalent demonstrated through one or a ... + 3+ years of experience in a licensed financial services position + Customer service focus with experience handling complex transactions across multiple systems… more
- PennyMac (Moorpark, CA)
- …Basic proficiency in negotiation techniques to achieve mutually beneficial outcomes. + Customer Service : Demonstrated ability to provide effective and ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- PennyMac (Moorpark, CA)
- …other departments, including Home Retention, Property Resolution, Foreclosure, Bankruptcy, Litigation, Customer Service , and Collections + Receive inbound calls ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...The Senior Home Retention Specialist will serve as the customer 's Single Point of Contact (SPOC) for investor, state,… more
- Carrington (Anaheim, CA)
- …to achieve departmental goals and objectives. + Provide a high level of customer service to brokers/sellers during the loan process. **What you'll need:** ... developing and maintaining broker/seller relationships to sell wholesale and correspondent mortgage loan products. Calls on potential or existing brokers/sellers as… more
- US Bank (San Diego, CA)
- …systems - Thorough knowledge of all retail products and services - Proven customer service and interpersonal skills - Experience in participating in sales ... assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available… more
- PennyMac (Moorpark, CA)
- …and values What You'll Bring + High School Diploma / GED + 1+ year of customer service experience + Thorough knowledge of RESPA as it pertains to qualified ... (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of… more
- PennyMac (Westlake Village, CA)
- …(NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of ... US mortgage loans and the management of investments related to...point and provides escalated troubleshooting for all technology related service requests and support related issues for technical issues… more
- Anywhere Real Estate (Los Angeles, CA)
- …+ A customer -centric approach with a focus on delivering high-quality service + Planning and organization skills; ability to multi-task in a fast-paced ... ** Customer Experience Concierge / Inside Sales (Remote)** The...Concierge** role. This role is responsible for providing exceptional service to our client's customers by answering questions, resolving… more
- PennyMac (Moorpark, CA)
- …Maintaining a professional demeanor and handling confidential information appropriately + Customer Service Orientation: A focus on providing support and ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...business focused on the production and servicing of US mortgage loans and the management of investments related to… more