- PNC (Pittsburgh, PA)
- …principles with creative problem solving to lead the development of customer -centric solutions that align with our overarching business goals and objectives. ... ensuring that every solution is strategically aligned with both customer needs and organizational goals. We are interested in...* Have a background in market / user research, service design, CX/UX design, technology or social sciences, experience… more
- PNC (PA)
- …thinker who is detail oriented and analytical *Passionate about delivering quality customer experience and getting things done *Strong leadership and ability to ... including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital… more
- PNC (Pittsburgh, PA)
- …create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of ... processes to ensure completeness, accuracy and conformance to established service levels and applicable procedures. May review reports to...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Pittsburgh, PA)
- …9:30 am - 8:30 pm ET **Job Description** + Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti-Money ... and loss. Shares best practices among the team and/or service partners. + Prepares and maintains appropriate documentation of...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Pittsburgh, PA)
- …an ability to communicate a technology incident to lines of business in a customer -focused business language to all levels of the organization. * Strong customer ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- PNC (Philadelphia, PA)
- …Identifies client requirements and recommends appropriate services. + Responds to customer inquiries on internal products, services and credit card processing ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- PNC (Pittsburgh, PA)
- …planning and launches, in-market campaign optimization, and/or full lifecycle, end-to-end customer experience program management. * Ownership of full customer ... and integrated, multi-channel marketing agendas, based on business objectives, customer insights, competitive landscape assessments, in-market performance, with an… more
- PNC (Pittsburgh, PA)
- …verify bank account information before making payments, as well as confirm customer identities before onboarding them. By providing secure and reliable verification ... Owns the vision and definition of the product. Serves as the voice of the Customer . Ensures the Scrum Team(s) effort is concentrated on the right priorities based on… more
- PNC (Pittsburgh, PA)
- …programs which reduce insurable losses to the organization. Oversees claims and customer service administration. + Responsible for establishing and maintaining ... business resiliency and capabilities relating to third-party data and service providers. PNC Employees take pride in our reputation...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Pittsburgh, PA)
- …of software delivery and support in an Agile environment, principles of IT Service Management, and a proactive mindset to identify and cure problems before they ... System Administration * OSI Layer 3 Networking * RESTful Service Design * Web Application Security PNC will not...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more