- PNC (Pittsburgh, PA)
- …Problem Management, and Operations Management and collaboration with SRC/SRE teams. * Strong customer focus and ability to act with a "Sense of Urgency" in ... an ability to communicate a technology incident to lines of business in a customer -focused business language to all levels of the organization. * Legal, Banking or… more
- PNC (Pittsburgh, PA)
- …and completes related activities and projects.** **Supports the internal and external customer experience by providing excellent service at all times; takes ... a degree, a comparable combination of education and experience (including military service ) may be considered.** **Learn more about PNC's Development Programs by… more
- PNC (Pittsburgh, PA)
- …in STEM OPT for this position. Systems Used & Experience Preferred: * Actimize * Service Browser * BlueZone (Mainframe/COR) * EDGE * Excel * Google * ZAP * Avaya ... improve department processes and procedures. **Job Description** + Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes… more
- PNC (Pittsburgh, PA)
- …will be a varying amount of activity, with a pace set by demands from your service partners as well as business dynamics. In your role, you will draw upon your ... Session Manager, NDM, Securing Ports, VSAM, User Exits, Sharepoint, JIRA, Topaz, Service Now, incident and change processes * Experience with Project Planning,… more
- JPMorgan Chase (Richboro, PA)
- …coaches, develops, motivates, and supports employees so that they can provide superior service to every customer + Promotes a strong control environment to ... cutting-edge financial technology and the most welcoming and friendly service , you'll be front and center representing our brand...will have the opportunity to help people experience our Customer Promise -- helping people make the most of… more
- PNC (Philadelphia, PA)
- …matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments ... other leaders to participate in the marketplace to influence product usage and customer experience trends and advises on market trends for a business segment. +… more
- PNC (Pittsburgh, PA)
- …Description** + Manages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the ... and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers… more
- PNC (Pittsburgh, PA)
- …opportunity to contribute to the company's success. As an International Trade Service Analyst Sr. within PNC's International Trade Product Delivery Operations Group, ... relationship managers and providing regular updates while adhering to service level agreements. Being able to handle multiple requests...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Pittsburgh, PA)
- …client commitment and advocacy by delivering proactive and responsive service to meet client goals.Differentiates client experience through advanced relationship ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- PNC (Pittsburgh, PA)
- …Salesforce Engineer, you will be part of a team who support our Retail Customer Care Center agents and Branch Bankers with the ability to assist customers leveraging ... and the Salesforce platform. * Experience with Sales and Service Cloud * Strong understanding of Salesforce architecture, data...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more