• Wealth Service Escalation Specialist - (San…

    Citigroup (San Antonio, TX)
    …department to resolve client requests promptly and achieve excellent internal and external customer service + Documents, tracks, and monitors items escalated to ... The Wealth Service Escalation Specialist is considered a subject matter...non-licensed associates, internal partners, and clients, they handle escalated customer inquiries and ensures client requests/problem resolution is handled… more
    Citigroup (07/01/25)
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  • Supervising Loan Officer

    PNC (Fort Worth, TX)
    …for efficiency. + Collaborates with internal and external stakeholders to complete mortgage transactions. + Collects and analyzes customer financial information ... company's success. As a(n) Supervising Loan Officer within PNC's Mortgage organization, you will be based in Dallas, TX... Loan Officer team. + Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop… more
    PNC (07/25/25)
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  • Senior Premier Banker

    Wells Fargo (Sachse, TX)
    …outlined in the job expectations below **Required Qualifications:** + 4+ years of customer service experience, or equivalent demonstrated through one or a ... + 3+ years of experience in a licensed financial services position + Customer service focus with experience handling complex transactions across multiple systems… more
    Wells Fargo (07/30/25)
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  • Loan Counselor I

    PennyMac (Fort Worth, TX)
    …Basic proficiency in negotiation techniques to achieve mutually beneficial outcomes. + Customer Service : Demonstrated ability to provide effective and ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
    PennyMac (07/14/25)
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  • Product Owner II - Customer Identity…

    PNC (Dallas, TX)
    …TX. We are seeking a proactive and strategic Product Owner to join our Customer Identity & Access Management (CIAM) Analytics & Monitoring team at PNC. In this ... in analytics and monitoring to ensure a secure and seamless customer experience. You will collaborate closely with cross-functional teams, including engineering,… more
    PNC (06/12/25)
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  • Desktop Support Technician III

    PennyMac (Plano, TX)
    …(NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of ... US mortgage loans and the management of investments related to...point and provides escalated troubleshooting for all technology related service requests and support related issues for technical issues… more
    PennyMac (07/25/25)
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  • Multifamily Affordable Housing Customer…

    Fannie Mae (Plano, TX)
    …borrower relationships with the top customers and provide the highest level of customer service to grow the specialty product business. * Product Management- ... Description In this compelling leadership position, you will lead efforts to oversee customer network development and customer support activities, as well as… more
    Fannie Mae (06/15/25)
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  • Home Retention Senior Specialist

    PennyMac (Fort Worth, TX)
    …other departments, including Home Retention, Property Resolution, Foreclosure, Bankruptcy, Litigation, Customer Service , and Collections + Receive inbound calls ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...The Senior Home Retention Specialist will serve as the customer 's Single Point of Contact (SPOC) for investor, state,… more
    PennyMac (07/26/25)
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  • Centralized Lending Specialist

    Bank of America (Plano, TX)
    …utilized within the environment and/or aptitude in system technologies + Has effective customer service skills with ability to manage the full client end-to-end ... financing the purchase of a home, refinancing an existing mortgage , or obtaining a new home equity line of...an ability to build and maintain positive rapport with service partners + Can prioritize multiple competing tasks +… more
    Bank of America (08/01/25)
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  • Account Executive, TPO

    Carrington (Plano, TX)
    …to achieve departmental goals and objectives. + Provide a high level of customer service to brokers/sellers during the loan process. **What you'll need:** ... developing and maintaining broker/seller relationships to sell wholesale and correspondent mortgage loan products. Calls on potential or existing brokers/sellers as… more
    Carrington (07/19/25)
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