- Carrington (Plano, TX)
- …additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all ... of accounts. Incumbents are able to perform collections and customer service activities and may still be...activities and may still be learning the more complex mortgage concepts and call types. The pay for this… more
- PennyMac (Fort Worth, TX)
- …preferably in loan servicing with MERS knowledge and in a high pace, customer service oriented operation + Demonstrated ability to make decisions independently ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...be responsible for monitoring and managing the Transfer of Service (TOS) and Transfer of Beneficiary (TOB) for all… more
- PennyMac (Fort Worth, TX)
- …sharing and continuous development, demonstrating exceptional communication, critical thinking, and customer service skills. This position demands a high level ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...Cross Department Overflow Call Volume: + Provide support to customer service by handling overflow call volume… more
- PennyMac (Fort Worth, TX)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- PNC (Houston, TX)
- …may be performed remotely, at the manager's discretion. Experience in Home Lending ( Mortgage and Home Equity) marketing is required. Job Description * Leads the ... * Home Lending industry experience creating omni-channel marketing strategies for Mortgage and Home Equity through acquisition, cross-sell, retention and engagement… more
- Carrington (Plano, TX)
- **Come join our amazing team and work remote from home!** The Service Release and Acquisition Specialist is responsible for interacting with Buyers and Servicers to ... coordinate acquisitions and service releases. Performs all duties in accordance with all...college preferred. + A minimum of two years in mortgage banking experience + Skills in Microsoft Word and… more
- Carrington (Plano, TX)
- …work experience. + Less than one (1) year collections experience in a customer service /call center environment and /or loan servicing experience. + Experience ... for being fully bilingual English/Spanish. **What you'll do:** + Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage … more
- Carrington (Plano, TX)
- …the use of office machines such as computer, copiers, fax machines. + Strong customer service skills. + Requires extremely high level of organizational skills ... (ie, loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Perform all duties in accordance with the company's policies… more
- PennyMac (Carrollton, TX)
- …(NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of ... US mortgage loans and the management of investments related to...for receiving and meticulously documenting internal reports of verbal customer complaints related to the loan originations process (eg,… more
- Wells Fargo (Allen, TX)
- …outlined in the job expectations below **Required Qualifications:** + 4+ years of customer service experience, or equivalent demonstrated through one or a ... + 3+ years of experience in a licensed financial services position + Customer service focus with experience handling complex transactions across multiple systems… more