- First Horizon Bank (Memphis, TN)
- …ensure new product usage and client satisfaction. + Serve as primary interface with customer service and implementations to resolve issues, engaging the TMSO as ... in the sales process and identify cross sell opportunities. + Prepares TM Service agreements, implementation and maintenance documentation as directed by the TMSO. +… more
- First Horizon Bank (Nashville, TN)
- …backlog, defining user stories, and prioritizing backlog items to align with customer needs and business objectives. Act as a bridge between business strategy ... as a Liaison_ - Representing the voice of the customer , stakeholders, and the business to the development team....solving for - why will clients pay for our service /solution. Build the business case with strong return on… more
- First Horizon Bank (Memphis, TN)
- …external sources. + Provide product support to the Treasury Management Sales and Service partners. + Work with project teams and vendors to drive product ... enhancements. + Support other activities such as operations, customer communication, legal/regulatory research, and product pricing + Demonstrates knowledge of… more