- Pearson (Richmond, VA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,...to work well in fast-paced environment + Ability to multi -task and respond to change + Team player track… more
- Mass Markets (VA)
- …the success of a globally expanding, industry-leading organization. This position supports customer service , technical support, and customer sales ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Mass Markets (VA)
- …support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is ... financial services. Our contact centers are powered by both on- site and remote agents, leveraging advanced technologies to enhance...procedures. + A strong desire to provide world class customer service every time you are interacting… more
- Cummins Inc. (Manassas, VA)
- …documented procedures and policies to diagnose and complete complex repairs at customer site . Performs preventative maintenance activities as per documented ... diagnose and execute complex repairs to generators and components at the customer 's site . **RESPONSIBILITIES** stablishes and continually develops productive … more
- UKG (Richmond, VA)
- …experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...analyses of friction points and recommend process, product, or service improvements. Collaboration & Stakeholder Engagement Partner with product,… more
- SHINE Systems & Technologies (Reston, VA)
- …+ Ability to work in a fast-paced environment. + Outstanding customer service skills with the ability to multi -task + Outstanding communication skills + ... a cross-functional team environment with government and contractor personnel. + Timely on- site customer relations for users + Ability to understand customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... own the end-to-end execution of territory ABM programs, working backwards from customer needs to create data-driven, multi -channel campaigns that accelerate… more
- Capital One (Richmond, VA)
- Director, Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Cummins Inc. (Chesapeake, VA)
- …experience Intermediate level knowledge of and/or experience with engine products Customer service experience **QUALIFICATIONS** **Qualifications** **DOT** - A ... documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer . Completes training in line with… more
- Canon USA & Affiliates (Manassas, VA)
- …the semiconductor industry and successfully perform field service duties in customer 's clean room. Position provides on- site and on-call technical support, ... installations, preventive maintenance, troubleshooting, and repairs. The Semiconductor Field Service Technician III (Technician, Engineering III) performs technical support… more
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