- Steampunk (Mclean, VA)
- …user, usability, and accessibility testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution. ... + Understand the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the user experience +… more
- Steampunk (Mclean, VA)
- …design,user,usability, and accessibilitytesting. You will serve as the voice of the customer and make sure their needs are considered and met within a ... + Understand the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the userexperience +… more
- CDM Smith (Fairfax, VA)
- …including our technical services (TSU), construction (CCI) and federal (FSU). Builds customer centered team focus within QA requirements. - Monitors, updates and ... for technical specifications, EJCDC front end documents and working with multi -discipline teams to develop required specifications. - Experience writing and editing… more
- Estes Express Lines (Richmond, VA)
- …and listening communication skills + Strong analytical, financial, and budgeting skills + Customer service focus - internally and externally + Ability to travel ... to assist Vice President in decision making + Prepare and present site selection overviews and market analysis for Leased Properties + Manages functions… more
- Capital One (Richmond, VA)
- …& Design + Own the end-to-end Salesforce architectural strategy across Sales, Service , Revenue Cloud, Marketing, and AI/Einstein use cases. + Define data models, ... (eg, Gong, Crossbeam, HG Insights, ZoomInfo). + Identify opportunities to enhance customer experiences and revenue outcomes through technology. + Stay ahead of… more
- Amazon (Herndon, VA)
- …Key job responsibilities - Own the global spectrum strategy and execution for service expansion and customer adoption - Plan and coordinate the international ... locations. This Technical Program Manager has successfully completed complex, multi -discipline projects that included risk assessments, legal, and public policy… more
- Compass Group, North America (Richmond, VA)
- …cost controls, marketing and presentation + P&L accountability and contract-managed service experience is desirable + Multi -unit management experience preferred ... Group USA is known for our great people, great service and our great results. If you've been hungry...Ability to communicate on various levels to include management, customer and associate levels + Knowledge of financial, budgetary,… more
- Lincoln Financial (Richmond, VA)
- …and external firms and customers, acting as an advocate on behalf of the customer to drive positive change. You will strive to improve the overall operations ... while leading conversations based on the voice of the customer . If this sounds like a role for you,...client relationship management plans that ensure our clients' overall service needs are met and achieve business, profitability and… more
- Coinbase (Richmond, VA)
- …requirements, including transaction monitoring, sanctions and various screening systems, customer risk scoring, and other compliance solutions ensuring compliance ... with various regulations while maintaining a seamless customer experience. *What you'll be doing (ie. job duties):* * Build and manage engineering teams in the… more
- Curtiss-Wright Corporation (Fleet, VA)
- …project risk management + Coordinate with Operations leadership to manage multiple- site coordinated projects + Coordination with multiple Fleet Solutions locations ... process and execution + Collaboration with other Fleet Solutions locations to manage customer expectations and deliver projects on schedule + All other duties as… more