- Highmark Health (Olympia, WA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge...each and every interaction with superior listening skills + Multi -tasks with a high level of efficiency yet treats… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service 's (ACS) text-based AI initiatives. In this role, you will spearhead the ... development of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that… more
- Amazon (Seattle, WA)
- …mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon ... CS is one of the largest customer service organizations in the world. Our...experience improvements affecting all of amazon's B2C customers and multi -million dollar impact to the company. You would design… more
- Amazon (Seattle, WA)
- …(AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...results. Key job responsibilities - Define and drive the multi -year vision for the product portfolio - Work cross-functionally… more
- Amazon (Seattle, WA)
- …Company". At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others ... most customer -centric company on Earth. The Amazon Customer Service Finance team is looking for...job responsibilities * Provide financial guidance in matters of site strategy and network simplification, HC prioritization decisions, other… more
- Amazon (Seattle, WA)
- …customers. By supporting these customers, we reduce the need for them to contact customer service . The MARS Program Specialists' daily work focuses on handling ... play a role in the decision-making processes that restore/retain customer trust? Are you a passionate learner willing to...project management, and be able to swiftly prioritize and multi -task based on strong business judgement. - Support and… more
- Amazon (Seattle, WA)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... - Leads with deep empathy for our customers, our customer service associates, and team members. -...years of design experience - 7+ years of leading multi -disciplinary Design teams (ie. visual design, interaction design, user… more
- Amazon (Seattle, WA)
- …continuous monitoring. We develop innovative solutions that identify internal threats impacting Customer Service and establish a multi -layered defense ... a Security Engineer on the Threat Discovery and Detection (TD2) team within Customer Service Security, you'll be instrumental in developing and implementing… more
- VCA Animal Hospitals (Sammamish, WA)
- We are seeking a motivated and personable Veterinary Customer Service Representative to join our front desk team. As the first point of contact for our clients, ... clients and patients with warmth and professionalism + Answer multi -line phone systems, respond to inquiries, and schedule appointments...you will need to apply through our internal career site . Please log into Workday and click on the… more
- Amazon (Seattle, WA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... - Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and… more