- Amazon (Seattle, WA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale. You will work closely… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and ... - Build and maintain the inference infrastructure for Amazon's conversational AI customer service chatbots, leveraging LLMs. - Develop and own the… more
- City of Tacoma WA (Tacoma, WA)
- …of five direct reports, including four Account Relationship Managers and a Principal Business Customer Service Analyst who oversees a team of six customer ... Business Customer Resources Manager Salary $127,420.80 - $179,400.00 Annually...related to utility business and industrial customers within TPU's service territory. Identify segment trends, gather market intelligence, and… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, Multi -Agent and Multi -Modality research to invent and build scalable… more
- Merck (Olympia, WA)
- …Client Communication, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... **Job Description** The Virology Customer Representative is a key member of the...Embrace and maximize current and future technological capabilities and multi -channel opportunities to engage customers. + Collaborate to optimally… more
- Amazon (Seattle, WA)
- …to AWS service leadership. This work will focus on generative AI, databases, multi - service , and analytics to improve performance across all of AWS. If you ... of findings and recommendations to AWS leadership - Work with stakeholders across service teams to define customer -critical performance metrics - Analyze results… more
- Spokane County (Spokane, WA)
- …two (2) years of full-time professional experience in general office, clerical, and/or customer service Must keyboard accurately at 45 WPM. Incumbent is required ... have an equivalent to at least two (2) years of full-time, general office, clerical and/or customer service experience? + Yes + No 08 Do you have a minimum of… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Umpqua Bank (Lakewood, WA)
- …Diploma, GED, Vocational Training, or equivalent. + Less than 2 years of customer service experience within call center environment or equivalent. + Excellent ... customer service skills and ability to work...skills including MS Office and banking software. Ability to multi -task and work with over 25 software applications. +… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more