- Kimpton Hotels & Restaurants (West Hollywood, CA)
- …(including night audit shifts). + Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios. + ... Meet or come in under payroll and expense budgets. + Accountable for the "guest ledger" and its daily maintenance. + Ensure that all employees follow cash and credit handling procedures. **What You Bring:** + 2 years of management experience in hospitality or… more
- Insight Global (Irvine, CA)
- …events. -Encourage customer loyalty through reward program initiatives. -Strive for perfect Mystery Shopper scores weekly by prioritizing customer experience and ... coaching the team. Delicious Food and Drink: -Ensure consistent food quality by adhering to the 6 Key Points of Production. -Follow the 11-Step Production Process for safety, accuracy, and proper labeling. -Ensure management follows the Production Principles,… more