- Leslie's (Latham, NY)
- …or exceed APC goal. Drive customer count increase over last year. Meet or exceed Mystery Shop goal of 95%. Essential Competencies: Ability to hire "A Players - ... Sources, selects, and sells "A Players" to join the company. Efficiency - Able to produce significant output with minimal wasted effort or supervision. Organization & Planning - Plans and organizes in an efficient manner. Industry knowledge - Highly… more
- Crunch Fitness (New York, NY)
- …pricing, local grassroots marketing outreach, and new gym openings. Manage the Regional Mystery Shop Program and Regional Net Promoter Score (NPS) Program. ... Ensures all gym staff are meeting Crunch Connected adoption requirements. Maintains monthly reports of franchise production and manages performance through Key Performance Indicators (KPIs). Routinely assist Franchisees and gym locations by looking for… more
- Tiffany & Co. (New York, NY)
- …network. The programs will include Voice of the Client and our newly introduced Mystery Shopping program, definition of KPIs, global and local Incentive programs ... the loop to reengage disappointed clients and reward promoters. + Build Mystery Shopping program to assess the standard of luxury retail execution towards main… more
- Bob's Discount Furniture (Orchard Park, NY)
- …days activities, creating a fun and learning filled environment. + Coach to Bob's Mystery Shop Guidelines to meet Customer needs and Company expectations. + ... , commission sales team in a low pressure, honest, gimmick free and enjoyable shopping environment. "No phony sales, no phony gimmicks, just everyday low prices and… more
- The Michaels Organization (Syracuse, NY)
- …customer service, responding to leads, conduct tours and phone call training following mystery shop questionnaires as a guide. Ensure completion of leasing ... training such as Fair Housing and regular competition visits. 7. Assist with the recruiting and interviewing of new Leasing Specialists. 8. Establish sales and marketing strategies to increase traffic and closing ratios. 9. Conduct regular marketing research… more
- Meta (New York, NY)
- …fixtures databases, manage reporting of merchandising effectiveness data, support mystery shop and customer insights reporting **Minimum Qualifications:** ... Minimum Qualifications: 11. 5+ years of experience in retail operations, program management, or a related field 12. 3+ years of experience in managing retail operations programs, including budget management, timeline development, and resource allocation 13.… more
