- University of Rochester (Rochester, NY)
- …work-flow protocols. Contributes to the execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and issues. ... accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced competencies. + Handles… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all outpatient ... degree and two years of relevant health care or call center experience (preferably in a pharmacy,...setting) or equivalent combination of education and experience required. National Pharmacy Technician Certification within 18 months of hire… more
- US Tech Solutions (East Syracuse, NY)
- …Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven ... School Degree/GED * 2+ years of experience in a call center and troubleshooting **Key Qualifications:** *...regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- Call Center Representative Full Time - Position is 100% on site New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative ... of the Customer Service Team. Your role as a Call Center Representative will be handling FGI...appropriate people + Updating and sending various reports to National Sales Managers and Account Rep. + Tracking and… more
- Broadview FCU (Buffalo, NY)
- …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... first-contact resolution and a positive member experience within a call center environment. + Adherence to ...not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic… more
- Nuvance Health (Carmel, NY)
- *Description* *Per Diem Call Coverage - General Surgery Physician- Putnam Hospital Center - Carmel, NY (one hour north of NYC)* ** Putnam Hospital Center in ... a per diem General Surgery Physician to provide additional call coverage for a busy and growing group. Located...employed position with Nuvance Health Medical Practice. Putnam Hospital Center is located in Putnam County, next to Westchester… more
- Kelly Services (Syracuse, NY)
- ** Call Center Customer Service Representative - Fuel/Propane Services** **Ignite Your Passion for Customer Service with Kelly Services!** Kelly Services is ... and learning. **Qualifications:** + High school diploma or equivalent. + Previous call center experience preferred. + Proficiency in customer service software… more
- Nuvance Health (Poughkeepsie, NY)
- *Description* *Per Diem Cardiac Surgery Opportunity- Vassar Brothers Medical Center - Poughkeepsie, New York (75 minutes north of New York City)* Vassar Brothers ... Medical Center , part of Nuvance Health, is seeking per diem cardiac surgery call coverage to support our award-winning cardiac surgery team. Our employed… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900021 UR Med Access Center Work Shift: UR - Day (United States of America) Range: UR URCB 204 H ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the… more
- Molina Healthcare (Buffalo, NY)
- **Job Description** **Job Summary** Leads and supervises team of pharmacy call center and operations staff responsible to ensure that members have access to ... that activities and processes are compliant with CMS and National Committee of Quality Assurance (NCQA) guidelines and Molina...tools, such as SQL, Microsoft Access and Excel. + Call Center experience. To all current Molina… more