- Ellis Medicine (Schenectady, NY)
- …Requirements: + Monday-Friday: 11:00 PM- 7:00 AM + Must be able to take call when needed. GUIDING BEHAVIORS: + Communication: Listen to understand, before seeking to ... associated with such. + Monitor PACS for Problem Studies, Call Reports as measure of default when dedicated person...diem policies of required holiday per year in cost center and must maintain 16 hours /month in each… more
- Cardinal Health (Albany, NY)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more
- Staples (Latham, NY)
- …monitoring and maintaining urgent logs, shortage logs and damages report throughout the day; call on customers as needed. **What you bring to the table:** + Ability ... associate-led Business Resource Groups and resources such as the Social Justice Resource Center + Flexible PTO (22 days) and Holiday Schedule (7 observed paid… more
- Molina Healthcare (Rochester, NY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Independent Health (Buffalo, NY)
- …required. Experience handling self-funded pharmacy calls preferred. + Experience in a call center operations environment preferred. + Demonstrated ability to ... time effectively and efficiently. Includes average talk plus hold time, after call work (ACW), adherence, use of non-available states, tardiness and attendance. +… more
- Snap Inc. (New York, NY)
- …collaborating with internal and external stakeholders at all levels of the company + Call center experience an asset + Near native fluency in French, German, ... types of legal requests from global law enforcement + Participate in on- call rotation for law enforcement emergency requests and internal escalations, which requires… more
- Verint Systems, Inc. (Albany, NY)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... to clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for question modifications/additions,… more
- Colgate-Palmolive (New York, NY)
- …with cross-functional partners, including our Corporate DSO team, Remote Selling Team, Call Center , Marketing, Educational Team, 3rd party's distributor's Sales ... note, the ideal candidate should live in Brooklyn, New York. This individual will call on the boroughs of Brooklyn, Queens & Staten Island._** **What you will do:**… more
- New York State Civil Service (Rome, NY)
- …0% Workweek Other (see below) "Other" Explanation This will be a temporary, on- call , hourly position. (Substitutes) are notified by phone when services are needed, ... Additional Comments CONDITIONS OF EMPLOYMENT: These will be a temporary, on call , hourly positions. Promotions and transfers may change appointees' negotiating unit.… more
- Evolent (Albany, NY)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status** . Don't see the dream… more