- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... team on a major client project. The ideal candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL… more
- UCLA Health (Los Angeles, CA)
- Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment,...Ability to work effectively and add value as a team member * Documenting network Infrastructure project goals and… more
- Mass Markets (CA)
- …broadband connection. * POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and...and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... multiple projects and ensure designs are being followed by team and provide technical advice. As we look to...Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with… more
- Pearl Interactive Network (Sacramento, CA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...intake and execution of requests impacting 1:1 support operations team . (weekly evaluation, summary of intake, Trend analysis &… more
- Cedars-Sinai (Los Angeles, CA)
- …**Req ID** : 10211 **Working Title** : Patient Access Rep II - Patient Access Contact Center - Full-Time, Hybrid **Department** : CSRC Sched Reg Patient Access ... top ten in the United States? Come join our team !** The Patient Access Rep II performs all admissions...areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team , vendors ... + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …to a variety of audiences. + Willingness to work in a dynamic team environment. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending ... race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered...disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification ... race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered...disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered… more