- Sprinklr (FL)
- …verticals. You should have a strong understanding of technology such as CCaaS, Contact Center , Telephony, Voice, CPaaS, CRM systems, Social Media Service Clouds, ... AI, Voice/Chat Bots, and business APIs. + Deep hands-on experience with contact center channels (inbound, outbound, workforce management, digital channels). +… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... detail-oriented and analytical Quality Assurance Specialist to join our team . This role is critical in ensuring the highest...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Tampa, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... targets. + Build and manage a high-performing remote sales team across multiple regions. + Identify and secure new...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Veterans Affairs, Veterans Health Administration (Miami, FL)
- … management. This position is a responsible leader and a member of the Medical Center top management team and is relied on for authoritative advice on all ... activities with other administrative and clinical services in the Medical Center . Other duties and responsibilities include but not limited to: Engineering… more
- Chewy (Plantation, FL)
- …years industry experience in lieu of degree). + 2-3 years of multi-channel contact center management experience (Workforce Management strongly preferred), with a ... efficiency through advanced workforce management approaches. As a key team member, you will have a significant impact on...+ Ability to make agile judgment decisions in ambiguous contact center performance conditions. + Proven analytical… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... This is a unique opportunity to lead a dynamic team and make a significant impact in an exciting...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Verint Systems, Inc. (Tallahassee, FL)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Brunswick (Edgewater, FL)
- …inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ###@brunswick.com or ###. All job offers ... in overseeing customer service as well as the warranty team . They will be collaborative in working with the...+ Ensure a close partnership with the BBG Service Center of Excellence to: + Develop, implement, and administer… more