- The Boeing Company (Miami, FL)
- …seeking to reduce manual intervention and duplication where possible; + Realign supplier delivery schedules to customer demand. + Flex resource requirements to ... Supervise the day to day operations of the procurement team to achieve key results in support of the...vendors on prices, contracts and conditions + Realign supplier delivery schedules to customer demand + Ensure… more
- Navy Federal Credit Union (Pensacola, FL)
- …enhancements to post- delivery maintenance + Ensures the Portfolio, Program, & Team layers are aligned on outcomes that deliver tangible business value and ... build desirable, feasible, and sustainable products/services that meet member and internal customer needs with minimal oversight + Develops a deep understanding of… more
- Mass Markets (FL)
- …We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team . This role is critical in ensuring the highest level of service quality ... improve their performance. + Assist in the development and delivery of training programs based on identified needs. +...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- ServiceNow, Inc. (West Palm Beach, FL)
- …employees and customers-when you work in ServiceNow Digital Technology, you work for them. ** Team :** Come join the Connected Customer Experience (CCX) team , ... clean, and reusable applications and solutions as part of the Connected Customer Experience (CCX) team , collaborating with engineering leads, architects, and… more
- TD Bank (Fort Lauderdale, FL)
- …developing a variety of platforms + Experience with Continuous Integration, Continuous Delivery , Pair programming and / or Test-Driven Development is an asset (ie, ... with leading technical tools integration in a complex environment ** Customer Accountabilities:** + Applies a multi-disciplined expertise with database, application,… more
- Bristol Myers Squibb (Tampa, FL)
- …with third parties who partner with us to deliver absence management services, ensures delivery in line with SLAs, and that customer issues are resolved. + ... Sr Manager, Absence & Accommodations Support is responsible for leading a team accountable for the execution of Massachusetts, processes, and workflows involved in… more
- Mass Markets (Tampa, FL)
- …customer complaints and concerns with professionalism and empathy + Collaborate with team members to enhance the overall customer experience + Perform ... people and solving problems? Do you thrive in a fast-paced, customer -focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support… more
- Cengage Group (Jacksonville, FL)
- …you will have a key role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for leading a team of ... product managers and fostering a culture of customer -centricity, innovation, and collaboration. Your expertise in the Product Operating Model will be crucial in… more
- Citigroup (Jacksonville, FL)
- Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- Mass Markets (FL)
- …a critical role in shaping the company's growth trajectory, leading a high-performing team , and making a lasting impact in a dynamic and competitive industry. To ... service opportunities to expand the company's footprint in the BPO space. + Sales Team Development Recruit, mentor, and lead a high-performing sales team aligned… more