- Palo Alto Networks (Plano, TX)
- …optimization, dynamic spirit and sustained performance are the essentials. The Support Delivery team is a high-performance group of engineers supporting business ... delivery manager. You will be responsible for enabling customer success with our award-winning network security products. In...You will be responsible for the front line support delivery team and are expected to implement… more
- SpaceX (Bastrop, TX)
- …departments to streamline processes and improve service delivery . + Analyze customer support metrics and prepare reports on team performance, customer ... a dynamic and experienced Supervisor to lead within the Customer Support team . The ideal candidate is...customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery… more
- Acxiom (Austin, TX)
- … Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement ... The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship...client's business objectives and proactively manage client and consulting team expectations around value delivery timelines **Problem… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible… more
- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- ServiceNow, Inc. (Addison, TX)
- …when required + Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request + Collaborate with team ... Workflows** is a technical expert as of a customer engagement team - consulting with customers...regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity… more
- Merck (Austin, TX)
- …immunization needs. + For select customer accounts, coordinate with our Company's customer team (Account Executives, Integrated Delivery System team , ... to execute their role including: clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key...The VCR is a key member of the local Customer Team that works collaboratively with other… more
- Siemens (Houston, TX)
- …value delivery and maximize market opportunities. Solution Development & Delivery : Translate complex customer challenges into clear, actionable requirements ... Rallies the team behind the right opportunities and initiatives Exceptional Customer Focus: A dedication to understanding and meeting customer needs,… more
- Sharecare (Austin, TX)
- …are maintained. + Ensures consistency in service delivery by the entire team to drive contractual outcomes and positive customer experience. + Evaluates and ... the Sr Manager of Customer Service, the Customer Service Manager will oversee a team ...consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a… more