- Sharecare (Richmond, VA)
- …are maintained. + Ensures consistency in service delivery by the entire team to drive contractual outcomes and positive customer experience. + Evaluates and ... the Sr Manager of Customer Service, the Customer Service Manager will oversee a team ...consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal… more
- Deloitte (Arlington, VA)
- …and to help drive adoption of such processes, tools, and templates. The team Delivery Excellence is committed to providing our engagements and practitioners ... risk and quality issues + Work actively with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks.… more
- Confluent (Richmond, VA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery , time, project and priority ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- SAIC (Quantico, VA)
- **Description** **Introduction** Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and ... IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery ...advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose,… more
- Mass Markets (VA)
- …and position the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution ... patient, and conscientious) + Ability to multi-task, stay focused and self-manage + Strong team orientation and customer focus + The ability to thrive in a… more
- Lumen (Richmond, VA)
- …shape the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team . The ideal candidate ... internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical in maintaining customer … more
- Mass Markets (VA)
- …patient, and conscientious) + Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The ability to thrive in a ... a trusted partner in the industry. We are hiring customer services agents who are positive and genuinely enjoy...you will need to be a confident, fully engaged team player who is dedicated to bringing a positive… more
- Mass Markets (VA)
- … customer service oriented (empathetic, responsive, patient, and conscientious) + Strong team orientation and customer focus with a positive attitude + Highly ... a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you...You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and… more
- Mass Markets (VA)
- …patient, and conscientious) + Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The ability to thrive in a ... a trusted partner in the industry. This position supports customer service, technical support, and customer sales...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more
- Mass Markets (VA)
- …to multi-task, stay focused, and self-manage utilizing multiple tools to address the customer 's questions + Strong team orientation and customer focus ... Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provide world-class ...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more