- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of ... patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to… more
- University of Rochester (Albany, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the professional ... and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS** With general… more
- University of Rochester (Rochester, NY)
- …parties in person, verbally and in writing to meet/exceed customer needs and/or organizational requirements/goals. ESSENTIAL FUNCTIONS + Analyzes authorization ... or unable to be released while maintaining confidentiality to customer . + Using knowledge of the laws and regulations,...if there is a relationship shown when a patient representative or proxy is requesting records. + Exercises professionalism,… more
- University of Rochester (Rochester, NY)
- …that all functions are completed in an accurate, efficient, and customer friendly manner. Coordinates all staff training activities. Assists clinic leadership ... through various aspects of operational support , which may include assisting with lead duties such...required by departmental needs. + Sets the standard for customer service, accuracy, and efficiency in the Outpatient Access… more
- University of Rochester (Rochester, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for ... must make complex decisions. May train new or less experienced support staff. Responsibilities GENERAL PURPOSE: Performs functions associated with patient… more
- University of Rochester (Rochester, NY)
- …with HIPAA standards + Respond to all localized Emergency Page Codes. Offer support , equipment and comfort to both patient and interdisciplinary teams as required by ... appropriate department. + Respond to all localized Emergency Page Codes. Offer support , equipment and comfort to both patient and interdisciplinary teams as required… more
- University of Rochester (Rochester, NY)
- …Guest Services functions are completed in an accurate, efficient, and customer -friendly manner. Assists with operational support , personnel-related matters, ... + Leads by example, setting the standard for excellent customer service and executing established processes and procedures in...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Brighton, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for ... must make complex decisions. May train new or less experienced support staff. Schedule: M-F 8:30am-5pm **ESSENTIAL FUNCTIONS** Reception: + Greets patients… more
- University of Rochester (Rochester, NY)
- …respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support . Ensures ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides communication support services, including general clerical, general information, way-finding, technical… more
- University of Rochester (Perry, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. **ESSENTIAL ... Collects patient demographic and financial information in an efficient, customer -oriented manner. + Asks specific questions of patient to...Create - and Make the World Ever Better. In support of our values and those of our society,… more