- GovCIO (Austin, TX)
- …visual basic, ABAP, JAVA, XTML, etc. Provides patches and upgrades to existing systems . Involved in planning of system and development deployment as well as ... + Maintains and modifies existing software applications. + Analyzes detailed systems factors, including input and output requirements, information flow, hardware and… more
- NTT DATA North America (Austin, TX)
- …databases in Oracle Cloud Infrastructure (OCI), including Bare Metal, VM DB Systems , and Autonomous DB. Basic Database administration experience in SQL Server ... & Skills Bachelor's degree in Computer Science, Engineering, Information Systems , or a related discipline; or equivalent professional experience. Primary… more
- Mass Markets (Killeen, TX)
- …records of claim resolutions and customer interactions using email management systems and customer service software. Expectations: + Effectively multitask while ... claim resolutions while maintaining high performance standards. + Navigate multiple systems with proficiency and accuracy. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Mass Markets (TX)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (TX)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... School Diploma or Equivalent + The ability to multi-task using multiple screens and systems while talking on the phone with customers. + The ability to type swiftly… more
- Mass Markets (Killeen, TX)
- …actively to understand customer needs and provide accurate solutions + Utilize internal systems and tools to manage customer accounts and process claims + Accurately ... document customer interactions and resolutions in CRM systems + Follow all required scripts, policies, and procedures + Use training and knowledge base resources to… more
- Ryder System (Austin, TX)
- …and creative solutions to business challengesAssignments can include customer/ enterprise change requests, customer projects, vertical projects, and technology ... including the ability to generate results through influence + Ability to conceptualize how systems need to be configured and used to solve daily business problems +… more
- Mass Markets (Killeen, TX)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... issues when needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the… more
- Mass Markets (TX)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more
- Mass Markets (Killeen, TX)
- …Protect sensitive customer data and comply with privacy regulations. + Use internal systems and knowledge bases to support customer needs. + Stay current with ... of 30-45 WPM with high accuracy. + Ability to multitask across multiple systems and screens while engaging with customers. + Familiarity with Windows PC applications… more