- Bassett Healthcare (Edmeston, NY)
- …are sent via mail, phone, or MyBassett to meet patient satisfactions. Takes a lead in service recovery and acts as a service liaison in the moment. Acts ... clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing clear,… more
- Travelers Insurance Company (Albany, NY)
- …and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. Travelers' Cyber Claim Team is responsible ... potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery strategies. + Retain, monitor, and manage outside counsel actively… more
- Project Renewal, Inc. (New York, NY)
- …in Manhattan, Brooklyn and The Bronx. Provide advocacy, care coordination, recovery and crisis intervention. Assist participants in developing communication skills ... and recovery supports. Provide motivational interviewing and other evidence-based interventions...staff regarding addiction services, programs, and guidelines. + Ensure data is submitted in a timely and consistent manner… more
- Broadview FCU (Albany, NY)
- …leaders to ensure that hospitality principles are woven into all retail, recovery , and digital service experiences, and to align operational efficiency ... development, ensuring that employees at all levels are empowered to deliver exceptional service . + Use data -driven insights and member feedback to continuously… more
- CVS Health (Albany, NY)
- …Manager of IT Resiliency testing, part of the Infrastructure Operations & Service Delivery organization. You will be responsible for the creation and maintenance ... overseeing the planning, execution, reporting and evaluation of resiliency & disaster recovery (DR) tests to ensure the effectiveness and readiness of our… more
- Mount Sinai Health System (New York, NY)
- …9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and ... leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and… more
- MTA (New York, NY)
- …+ Peoplesoft experience (preferred) + Strong SQL Server experience + Cloud Data + Experience managing a team of DBA's Responsibilities: + Oversees staff ... processes to maintain product quality and sustainability. + Understands customer needs , market trends, and the competitive landscape to inform product strategy… more
- New York State Civil Service (New York, NY)
- …and report on systems barriers, challenges, and problem areas.Gather and monitor service , management, clinical, and quality of care data /statistics.May assist ... on improving care and care transitions for individuals with complex needs throughout the continuum of care (inpatient, psychiatry, Comprehensive Psychiatric… more
- Mount Sinai Health System (New York, NY)
- …9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and ... service practices that meet customers' and own organization's needs . **Driving for Results** - Setting high goals for...issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members… more
- CUNY (New York, NY)
- …the University's core mission, operates and maintains the University's network, the enterprise Data Center, the CUNY Service Desk, and manages the processes that ... to manage, maintain, and enhance the Configuration Management Database (CMDB), ensuring data integrity, accuracy, and alignment with IT Service Management… more
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