- Mass Markets (Wichita, KS)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer ... courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling +...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (Wichita, KS)
- …+ Skilled in troubleshooting, follow-up, and issue resolution . + Strong conflict resolution and negotiation abilities. + Customer-focused: empathetic, ... outbound calls. + Troubleshoot and resolve customer issues, aiming for first-call resolution . + Use internal systems to research and retrieve customer information. +… more
- Mass Markets (Wichita, KS)
- …management and punctuality + Strong problem-solving, troubleshooting, and follow-up skills + Conflict resolution and negotiation abilities + Customer-focused ... manner + Resolve customer issues effectively, aiming for first call resolution + Research internal systems to retrieve missing information and collaborate… more
- Mass Markets (KS)
- …ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer ... escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS… more
- Mass Markets (KS)
- …with the ability to maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer ... video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the… more
- Mass Markets (Wichita, KS)
- …with Windows operating systems + Highly reliable and punctual + Strong problem-solving, negotiation , and conflict resolution skills + Customer-focused with ... complex issues to the appropriate support teams + Deliver first-call resolution through effective communication and problem-solving + Stay current with program… more
- Mass Markets (Wichita, KS)
- …+ Reliable and punctual with strong time management + Strong problem-solving, negotiation , and conflict resolution skills + Customer-focused: empathetic, ... Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF… more
- Mass Markets (Wichita, KS)
- …Windows operating systems + Reliable, punctual, and self-motivated + Strong problem-solving, negotiation , and conflict resolution skills + Customer-focused ... complex issues to the appropriate support teams + Achieve first-call resolution through effective communication and problem-solving + Stay informed on program… more
- Mass Markets (Wichita, KS)
- …ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer ... + Appropriately escalate customer dissatisfaction + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS… more
- SHI (Topeka, KS)
- …out negotiation opportunities, initiate discussions, and contribute to conflict resolution . + Organization: Can effectively coordinate multiple projects, ... plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. + Consultative Sales: Can… more
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