- Mass Markets (NM)
- …ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer ... escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS… more
- Mass Markets (NM)
- …with the ability to maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer ... video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the… more
- Mass Markets (Las Cruces, NM)
- …ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer ... and business reviews + Ongoing continuous improvement + Issue identification and resolution + Project management of new launches and initiatives + Program efficiency… more
- Mass Markets (Las Cruces, NM)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Mass Markets (Las Cruces, NM)
- …+ Reliable and punctual with strong time management + Strong problem-solving, negotiation , and conflict resolution skills + Customer-focused: empathetic, ... Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF… more
- Mass Markets (Las Cruces, NM)
- …ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer ... + Appropriately escalate customer dissatisfaction + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS… more
- Mass Markets (Las Cruces, NM)
- …ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer ... a brand ambassador, professionally representing our partner + Ensure first call resolution through effective call handling + Appropriately escalate to next level of… more
- Mass Markets (Las Cruces, NM)
- …management and punctuality + Strong problem-solving, troubleshooting, and follow-up skills + Conflict resolution and negotiation abilities + Customer-focused ... manner + Resolve customer issues effectively, aiming for first call resolution + Research internal systems to retrieve missing information and collaborate… more
- SHI (Santa Fe, NM)
- …seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution . + Analytical Thinking: Can synthesize complex data, identify ... plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes. + Consultative Sales: Can… more
- Zimmer Biomet (Albuquerque, NM)
- …understanding of customer needs, market trends, and National Accounts processes. * Conflict Resolution : Address and resolve complex billing, collections, and ... and that customer needs are met. * Contract Management: Lead the negotiation , drafting, and management of contracts for regional accounts, ensuring compliance with… more