- General Dynamics Information Technology (Annapolis, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service,Information Technology (IT) Support ... (SOPs), User Guides and Knowledge Articles (KAs) as they pertain to Network Enterprise. Technical writing and enterprise experience to maintain SOPs, User Guides… more
- CACI International (Annapolis Junction, MD)
- …you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of critical ... As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + Tier… more
- CACI International (Fort Meade, MD)
- …for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + ... accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...operations, monitoring and problem resolution for all of the client/server/storage/ network devices, mobile devices, etc. + Provide support for… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... cyber capabilities. Our expertise in cross-domain and boundary solutions, network analytics, DevOps and low-to-high development is unique in...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Amentum (Hanover, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of problems + Optimizes ... Are you interested in using your skills to help shape the Cyber, Security, & Intel space?...also have the opportunity to gain exposure and support network equipment as well as storage solutions. Candidate will… more
- ManTech (Laurel, MD)
- …the implementation, troubleshooting, and maintenance of IT systems + Provide Tier 1 ( Help Desk ) and Tier 2/3 (Escalation) support for problem identification, ... reliability and performance + Must be able to create accounts, reset passwords, and provide help desk customer service via phone, tickets or in person + Must be… more
- Actalent (Baltimore, MD)
- …and documenting in the EPIC EMR system. The role also includes front desk duties such as scheduling. Responsibilities + Triage patients and record vital signs ... information in the EPIC EMR system with precision. + Perform front desk duties, including scheduling appointments. + Provide excellent customer service to patients… more
- IT Concepts (Perry Point, MD)
- …may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must be able to meet the ... user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and...the configuration and support of local and wide area network services. + Monitor open tickets in VA's ServiceNow… more
- Harford Community College (Bel Air, MD)
- …world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our ... High school diploma/GED **Required Experience** Customer service or front desk experience **Required Knowledge, Skills, & Abilities** + Effective communication… more