- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... seeking a highly capable computer specialist, with a strong network background, to optimize our company's IT network... network background, to optimize our company's IT network . You will be evaluating our network 's… more
- Custom Computer Specialists (Hauppauge, NY)
- …and weekends Required Qualifications: + 1-2 years of experience in a technical support, help desk , or NOC environment + Familiarity with Windows 10/11 and macOS ... for over 45 years. We continue to successfully deliver network integration, support services, product solutions, and application services...clients. Our focus is simple: make technology easy and help our clients use it as effectively as possible.… more
- BlackBox (New York, NY)
- …manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a consistently ... and Standard Operating Procedures relating to data security, the network and its applications, and account access/management . Order...the market and are in a superior position to help customers design, deploy and manage their IT infrastructure.… more
- Bassett Healthcare (Cooperstown, NY)
- …serves as the first point of contact for patients within the Bassett Healthcare Network . This is a key role in the patient centered care team. Demonstrates ... new patients are provided with a Welcome to Bassett Network Packet which includes Advance Directive information. Health Information...greeting (Name of Dept, your name, "How may I help you?") as observed by Supervisor and as noted… more
- Fedcap (New York, NY)
- …the subcontractor sites, when necessary, to review equipment and program quality. + Provide help - desk support to the staff working in the field in Single Stop's ... contracts. Single Stop's current healthcare program supports and manages a network of healthcare enrollers who provide in-person health insurance enrollment… more
- SHI (Albany, NY)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include managing incidents,… more
- City of New York (New York, NY)
- …aspects. - Customer-Centric Operational Excellence: Oversee the day-to-day operations of the Help Desk , Windows System Administration, and DevOps teams, with a ... web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management,… more
- Deloitte (New York, NY)
- …for this role ends on 7/12/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting...third a party advisors and law firms + Diverse network , with knowledge of cross-industry and cross-portfolio issues that… more
- New York State Civil Service (Albany, NY)
- …through a triage/governance process.* Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more
- New York State Civil Service (Albany, NY)
- …administration and programming; Development of instructional materials and classroom training; Help desk duties including troubleshooting, resolving user issues, ... NY HELP Yes Agency Temporary and Disability Assistance, Office...and training documentation (eg, policy directives, user manuals, and desk references), and organizational change management.* Reporting the status… more