- Concentrix (Austin, TX)
- …The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users ... of client products and/or service + Act as a help desk for any escalated high-level users...networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities),… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …accurate and complete. + Performs basic user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a prompt ... from users for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents… more
- Ethos Veterinary Health (Austin, TX)
- …cross-functional success. + Builds and maintains relationships across the ETHOS network , representing the hospital with professionalism and strategic intent. + ... personalized experience for clients and patients. Maintaining Client Services and Front Desk Goals + Develops and implements clear operational goals and action plans… more
- COMSO, Inc (San Antonio, TX)
- …the client/server/storage/ network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide… more
- TEKsystems (Dallas, TX)
- …Service Desk for further assignment. Set up and maintain network printers, scanners, and multi-function devices. Coordinate copier/MFD repairs with authorized ... and respond promptly to support tickets in the queue(s). Document Service Desk ticket technical notes for escalation or resolution of service requests. Assist… more
- CAE USA INC (Arlington, TX)
- …and/or related field professional experience. + 1-3+ years of relevant customer service/ help desk /troubleshooting experience for corporate end users. + Excellent ... of new technology, while working to properly document within a service desk ticket system and maintaining service level agreements. Essential Duties and… more
- Northrop Grumman (San Antonio, TX)
- …resolution for all supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and issue ... shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to...supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- GovCIO (Fort Bliss, TX)
- …(IT Specialist) with an active Secret clearance to provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage...can't do it alone. We need great people to help us do great things - for our customers,… more
- HCA Healthcare (Austin, TX)
- …to succeed in our organization. We are looking for an enthusiastic LMRT to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** Seeking ... assist the Patient Representative in the performance of front desk duties. + Will assist with front desk...your career within a company with a large support network and vast growth possibilities, and have an enthusiastic,… more
- Cardinal Health (Lewisville, TX)
- …Standard Operating Procedures (SOP) + Familiarity with remote desktop applications and help desk software preferred + Working knowledge of office automation ... + Work reviewed for sound reasoning and accuracy + Serves as a mentor to Help Desk and Junior desktop analysts **Anticipated hourly range:** $27.00 per hour -… more