• Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues of MPR… more
    MPR Associates (06/09/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    …area** . This role is responsible for managing the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and event ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC,...you will work closely with staff and customers to help resolve the most difficult and high visibility events.… more
    ManTech (05/17/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    …(DMV) area** . In this role you will manage the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and event and ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in the **DC,...role also works closely with staff and customers to help resolve the most difficult and high visibility events.… more
    ManTech (06/11/25)
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  • Field Service Representatives / Service…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead… more
    UIC Government Services and the Bowhead Family of Companies (07/14/25)
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  • Associate Service Desk Technician

    NTT America, Inc. (Ashburn, VA)
    …7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company ... telephone or email inquiries and troubleshoot and manage hardware, software or network problems with users. + Records required customer and problem information,… more
    NTT America, Inc. (07/24/25)
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  • IT Service Desk Specialist - Top Secret…

    Tesla Laboratories. Inc. (Vienna, VA)
    …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...Assist with centrally managing desktops, laptops, printers, and other network peripheral devices + Provide quality customer service and… more
    Tesla Laboratories. Inc. (05/08/25)
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  • Tier I Service Desk Agent (Day Shift)

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Help Desk Technician I - Overnight…

    Red River (Chantilly, VA)
    …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... customer service. + Address tickets related to access, hardware, software, or network including but not limited to password resets, upgrades, installations, printer… more
    Red River (07/24/25)
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  • Service Desk Technician

    TEKsystems (Roanoke, VA)
    …demeanor in all interactions. Required Skills & Qualifications + Proven experience in a help desk or technical support role. + Strong knowledge of Windows 10/11, ... Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues,… more
    TEKsystems (07/17/25)
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  • KGS Deal Desk Specialist , Kuiper…

    Amazon (Arlington, VA)
    …broadband access for United States and global government customers using Kuiper's satellite network . We have an immediate opening for a Deal Desk Specialist ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...government opportunities. 10037 Key job responsibilities As the Deal Desk Specialist, KGS you will work with the KGS… more
    Amazon (07/11/25)
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