- SHI (Albany, NY)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... with customers on updates, incident responses, and needs assessment. + Monitor , diagnose, and optimize system performance, standardizing processes with SOPs. +… more
- New York State Civil Service (Old Westbury, NY)
- NY HELP No Agency SUNY Old Westbury Title Digital Media Technician Occupational Category IT Engineering, Sciences Salary Grade 01 Bargaining Unit PSNU - Professional ... of SUNY Old Westbury's digital media equipment and AV over IP (AVoIP) network in instructional spaces, meeting rooms, and campus event locations.In addition to AV… more
- iM3NY (Endicott, NY)
- …based control systems. * Set up the company's office IT managing third party desk top support/ network administrator * Analyze quality control test results and ... identified during data entry, to resolve identified problems. * Monitor performance of quality control systems to ensure effectiveness...other utility consumption per cell, line yields etc) to help with line scale up calculations * Support other… more
- Trustco Bank (Schenectady, NY)
- …technical procedures, issues, and resolutions for future reference and training. + Work with help desk tickets to resolve user issues in a timely and ... monitoring and basic troubleshooting of systems and networks. + Help support the configuration and maintenance of hardware such...assisting with antivirus updates and user access controls. + Monitor and report basic network performance issues;… more
- Sprinklr (New York, NY)
- …1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. **Job Description** + Local ... members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk...when necessary. + Work with IT leadership to constantly monitor and improve delivery of IT systems and support… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- New York State Civil Service (Brentwood, NY)
- …and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely and effective ... NY HELP Yes Agency Information Technology Services, Office of...resolve computer-related issues.* Install, configure, and troubleshoot Multi-Function and Network printers.* Work with vendor support to resolve technical… more
- New York State Civil Service (Tupper Lake, NY)
- …and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely and effective ... NY HELP Yes Agency Information Technology Services, Office of...computer-related issues.* Install, configure, and troubleshoot multi-function printers and network printers.* Work with vendor support to resolve technical… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... composed of 7 units: CIO, Procurement & Budget, Enterprise Architecture, Infrastructure Network and Systems, Planning & Compliance, Product Area, and Security. Your… more