- CACI International (Sterling, VA)
- …+ Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal ... support for Microsoft Endpoint Configuration Manager and Active Directory + Direct, monitor , and translate business requirements for network hardware and… more
- TekSynap (Arlington, VA)
- …as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + Ensure smooth ... other JSP Operations teams as specified (servers, applications, storage area network , backup and recovery, facilities, messaging). + Conduct corrective and… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk ... position can execute all tier 1 and 2 service desk tasks and must be able to perform the...systems within the team. + Design and implement functional network infrastructure. + Resolve issues that developers have escalated… more
- Gama-1 Technologies (Norfolk, VA)
- … network startup and shutdown procedures and maintain control records + Monitor network performance to determine whether adjustments are needed and where ... to install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data...as a System Administrator, or prior experience as a Help Desk technician + Understanding of networking… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... satisfaction and operational excellence. You will support system and network stability, monitor enterprise IT infrastructure, restart...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
- System One (Alexandria, VA)
- …polling + Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine type of ticket ... Management + Address and resolve submitted support tickets for SolarWinds. + Provide help desk with initial troubleshooting steps to determine the appropriate… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... (PPTCF) and Pentagon Alternate Technical Control Facility (PATCF). + Monitor the Tech Control group email box for DISA...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
- GovCIO (Arlington, VA)
- …equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance. + Maintain ... Specialist) with an active Secret clearance to provide outstanding desk -side support, regularly scheduled backups, network storage...can't do it alone. We need great people to help us do great things - for our customers,… more
- Kelly Services (Alexandria, VA)
- …configuration errors **Non-Essential Duties:** 1. **General IT Support** 2. Assisting help desk teams with non-cloud-related technical issues 3. Troubleshooting ... Active Directory, role-based access control (RBAC), and identity services 7. Monitor and optimize performance of cloud-hosted applications and services 8. Azure… more