- General Dynamics Information Technology (Fort Belvoir, VA)
- …and resolution by Tier 2/3. + Perform network management services to include: monitoring network device health and status, monitoring network ... the different systems that are monitored in the help desk and the Tier level responsibilities for the systems....Tier level responsibilities for the systems. + Provide IT Service Management functions and first level troubleshooting to all… more
- TekSynap (Ashburn, VA)
- …in support of strategic modernization efforts. Responsible for the management of network performance and end-to-end service quality for the Network ... of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network … more
- Epsilon, Inc (Alexandria, VA)
- …technical expertise or incident documentation is required + Address urgent requests for service and assume the duties of any team member as required. + Coordinate ... queue management and team assignments to ensure timely resolution and maintain service level agreements + Oversee budget compliance and workforce optimization by … more
- Insight Global (Henrico, VA)
- …to IT management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ... Job Description The Senior Firewall Network Engineer is responsible for implementing and overseeing... procurement and development efforts Establish connectivity and uptime service level agreements Be knowledgeable about and supportive of… more
- TekSynap (Ashburn, VA)
- …Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as quickly as ... for Network (s) Management, Operations, and Maintenance for all Network (s) infrastructure. Support includes providing real-time incident monitoring ,… more
- TekSynap (Ashburn, VA)
- …for Network (s) Management, Operations, and Maintenance for all Network (s) infrastructure. Support includes providing real-time incident monitoring , ... for the delivery of, or changes to, the designated service . Manages all aspects of the end-to-end release process....At least Ten (10) Plus years of experience in network operations + Routing and switching/Firewall (FW) SME with… more
- Epsilon, Inc (Quantico, VA)
- …for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **Compensation and Benefits:** ... a unified data center, MCU's Information Technology services are delivered through a wired.edu network and domain, as well as a wireless "Bring Your Own Device" … more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …to create a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support, to include providing on-site services for ... and discerned problems reported on this and related equipment/networks. + Perform network management responsibilities to include on-site monitoring of systems… more
- Global Resource Solutions (Fairfax, VA)
- …system interfaces for computer system(s) assigned + Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as ... + Identify AIS vulnerabilities and implement countermeasures + Ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... Lead to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to… more