- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... Lead to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to… more
- CACI International (Arlington, VA)
- …teleconferencing and telecommunications/multimedia equipment + Identify, isolate and classify network faults identified either manually or via available network ... all details of the identification and resolution of any network faults on the customer networks using the help... faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Technical Control Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations are staffed and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... system engineering, quality control (QC), testing, trend analysis, and performance monitoring in accordance with DoD policies. + Designate node site coordinators… more
- CACI International (Norfolk, VA)
- Systems Administrator I Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... _Desired:_ + Experience with DoD/Navy systems + Technical certifications (CompTIA A+, Network +) + Knowledge of Windows and Linux systems + Basic scripting abilities… more
- TekSynap (Fort Belvoir, VA)
- …& Qualifications** **RESPONSIBILITIES** + Assumes leadership role for Cybersecurity Service Provider (CSSP) Evaluator Scoring Metrics (ESM) audits. + Assumes ... Assessment (CORA) audits, focusing on threat intelligence, vulnerability management, and network security. + Ensures that all KPI's and performance requirements… more
- CACI International (Sterling, VA)
- …logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket queues + Interact with Portfolio Owner, Service ... of issues and outages. You will interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations… more
- IBM (Alexandria, VA)
- …installing and distributing fixes and patches across the network . Proactively monitoring and resolving help desk tickets. * Technical Solution Workshops: ... skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs,… more
- University of Virginia (Culpeper, VA)
- …curricula. Serves as a liaison to assigned areas, observing and monitoring these functions while providing feedback to management and specialized instruction ... on a regular and as needed basis for the Service Line Observes staff working on Patient Access functions...majors Experience: 3 years relevant experience in a Help Desk /Information Systems setting or with Scheduling and/or Registration at… more
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