- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …identifying network problems impacting users and work with appropriate Tier II or III administrators. + Experience troubleshooting WIFI and GFE provided ... + Provide technical assistance to customers to minimize disruptions of computer operations . + Research, evaluate, implement fixes, and provide feedback on one-time… more
- Link Solutions Inc (Frederick, MD)
- …use of computer hardware and software and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service ... critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …compliant with Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems ... security controls. + Provide support to IT systems including day-to-day operations , monitoring and problem resolution for all of the client/server/storage/ network… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …and follow-up steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and ... and service level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported environments. Key… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and C5ISR systems. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. ... Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for… more
- Link Solutions Inc (Adelphi, MD)
- …critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. ... in the Performance Work Statement (PWS). Join our dynamic team at a top- tier organization, where work-life balance and employee well-being take center stage. This… more
- SAIC (Adelphi, MD)
- …IT services to ARL's research mission. Join our dynamic team at a top- tier organization, where work-life balance and employee well-being take center stage. This ... Humans in Complex Systems, Mechanical Sciences, Military Information Sciences, Network /Cyber/Computational Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal… more
- SHI (Annapolis, MD)
- …technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and contribute to ... incident management. + Design and validate technical solutions, supporting network and infrastructure development. + Extensive operational experience supporting… more
- Link Solutions Inc (Adelphi, MD)
- …critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. ... video, and data communications networks. Join our dynamic team at a top- tier organization, where work-life balance and employee well-being take center stage. This… more
- SAIC (Germantown, MD)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career ... by implementing a schedule of system backups and database archive operations . Supports media management through internal methods and procedures or through… more
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