- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... 8AM-5PM** **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed withinspecified timeframes. + Act… more
- Epsilon, Inc (Quantico, VA)
- …a unified data center, MCU's Information Technology services are delivered through a wired.edu network and domain, as well as a wireless "Bring Your Own Device" ... network . Epsilon provides Information Technology services for the MCU...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- Epsilon, Inc (Alexandria, VA)
- …Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting ... more than 10,000 users. Tier 2 management includes; call management, accounts...the following: Microsoft Windows 11, Office 2019/2020/2024, Microsoft Teams, Network /Local Printers, Operating System and Browser Plugins, MECM, Local… more
- CBRE Government and Defense Services (Mclean, VA)
- …Provide input for user guides, quick reference materials, and video tutorials. **Experience:** + 2 + years help desk operations (Required) + 1+ years of hands-on ... Provide input for user guides, quick reference materials, and video tutorials. **Experience:** + 2 + years help desk operations (Required) + 1+ years of hands-on… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... customer in Ashburn, VA. **Responsibilities:** + Supporting the restoration of network infrastructure, and service operation as quickly as possible to minimize… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions. ... Our services, ranging from systems administration and network engineering to Information security and data center management,...Specialist II, you will oversee and enhance the security operations of a Department of Defense (DoD) facility. This… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions. ... Our services, ranging from systems administration and network engineering to Information security and data center management, are essential to the mission's success,… more
- CACI International (Springfield, VA)
- Network Operations Center (NOC) Engineer ( Tier 2 ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... on an ongoing basis. **The Opportunity** : Team CACI is seeking a Network Operations Center Engineer to support a diverse network infrastructure, including… more
- Koniag Government Services (Chantilly, VA)
- …Data Solutions, LLC,** a Koniag Government Services company, is seeking a Network Administrator Tier 2 ( Network Operations Center) to work an evening ... flexible spending accounts, paid holidays, three weeks paid time off, and more. The Tier 2 Network Administrator supports the Tier 3 Network … more
- Koniag Government Services (Chantilly, VA)
- …Data Solutions, LLC,** a Koniag Government Services company, is seeking Network Administrator Tier 2 ( Network Operations Center) to support KDS and ... company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Tier 2 Network Admin supports Tier 3 Network team… more
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