• Systems Sustainment Administrator - Evening

    SAIC (Suffolk, VA)
    …analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 2 / Tier 3 support as required. + Utilize advanced ... ensuring 24/7/365 availability and reliability. The position will support end-to-end network , system, and element visibility; facilitate rapid operations ,… more
    SAIC (06/04/25)
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  • Incident Support Manager

    TekSynap (Springfield, VA)
    …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... field + Experience: A minimum of Ten (10) years' experience in network operations . + Education: Bachelor's Degree in related technical field. or equivalent… more
    TekSynap (07/26/25)
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  • F-35 Help Desk Specialist | Secret clearance

    General Dynamics Information Technology (Arlington, VA)
    …of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations , preferably supporting a large-scale government customer. ... VA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing technical assistance to computer users. + Answers… more
    General Dynamics Information Technology (07/05/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    …is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of ... professionals who support large-scale government operations by leveraging cutting-edge technology and take your career...The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical… more
    Chenega Corporation (07/26/25)
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  • Cybersecurity Analyst - Evenings

    ManTech (Vienna, VA)
    …develop response tickets within case management tooling. + Troubleshoot and coordinate with TIER 2 Analysts for event escalation and follow defined security ... **Responsibilities include but are not limited to:** + Monitoring Operations Center IT an infrastructure for a 24x7 mission...+ Experience with security alert tuning, in partnership with TIER 2 and TIER 3… more
    ManTech (07/18/25)
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  • Cyber Security Engineering Specialist III

    William C Brown Inc (Springfield, VA)
    …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... + Performs digital media analysis on host, server, and network data as required to analyze and respond to...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
    William C Brown Inc (06/22/25)
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  • Circuit Provisioning Specialist

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    …or equivalent work experience. * 8+ years of experience in circuit provisioning, network operations , or telecom vendor management. * Strong working knowledge of ... validate configurations and compliance with standards. * Partner with Network Engineering, IT Operations , and external vendors...DS3, OCx, Ethernet, MPLS, SD-WAN). * Experience coordinating with Tier 1 and Tier 2 … more
    CGI Technologies and Solutions, Inc. (06/18/25)
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  • Microsoft Endpoint Configuration Manager (MECM)…

    Amentum (Warrenton, VA)
    …updates, ensuring deployments align with pre-defined functional and security criteria. + Deliver Tier 2 support to troubleshoot and resolve issues related to ... to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which...documented for seamless operational handoff and sustainment by the operations team. + Provide Tier 3 support… more
    Amentum (06/27/25)
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  • Service Desk Agent Junior

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    … Tier 1 support for all environments and networks supporting end users. Route Tier 2 /3 tickets to appropriate sustainment teams + Process all IT SM tickets ... service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and...area related to the labor category with at least 2 years' experience in providing Tier 1… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Systems Administrator - TS/SCI

    General Dynamics Information Technology (Fort Belvoir, VA)
    …replacement of hardware failures. + Collect data for proper escalation and resolution by Tier 2 /3. + Perform network management services to include: ... that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT...and diagnosis of failures and restore system capability to operations . + Analyze, diagnose, and isolate failures to hardware.… more
    General Dynamics Information Technology (07/16/25)
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