- TekSynap (Ashburn, VA)
- …in support of strategic modernization efforts. Responsible for the management of network performance and end-to-end service quality for the Network ... network performance to maintain an acceptable level of network quality of service as per business...and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events… more
- Oracle (Richmond, VA)
- …Champion speed to market as a critical business priority, balancing execution pace with quality outcomes. + **Leadership & People Management ** + Lead, coach, and ... accountability and continuous improvement. + Oversee vendor selection, negotiation, and performance management to meet delivery, quality , and cost objectives. +… more
- Parsons Corporation (Centreville, VA)
- …+ Integrate monitoring with Service Desk tools for incident, change, and problem management . + **Security & Compliance (in partnership with Cyber)** ... oversight for network and data center related incidents to ensure high- quality communications and post-incident RCAs. + Provide 24/7 response to critical issues.… more
- Citizens (Glen Allen, VA)
- …about helping customers who are experiencing financial hardship? Do you enjoy problem solving and driving meaningful change? Are you looking for the autonomy ... for customers? If so, consider joining Citizens Bank's Home Mortgage Loss Mitigation management team and help lead our team to Operational Excellence. Leading a team… more
- Amazon (Herndon, VA)
- …personalized high- quality support. You'll be a trusted advisor, a problem -solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of ... that powers Amazon's seamless operations.** We're seeking customer-focused, innovative problem -solvers who excel in a fast-paced, collaborative environment. As a… more
- Tyto Athene (Reston, VA)
- …of Defense programs, including but not limited to program and project management , staffing, engineering, Operations and Maintenance (O&M), quality , logistics, ... Engineer with operational experience supporting Security Operations Center (SOC), Network Operations Center (NOC), and offensive cyber/penetration testing capabilities.… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …system, and compliance to current & future KPI's and Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs, ... to proper manufacturing methods to sustain Food Safety and Quality expectations. + Will collaborate and resolve issues quickly...maintains accuracy of data in IPAM Tool or relevant management systems. + Upgrades network hardware and… more
- Lilly (Richmond, VA)
- …bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and ... commitment to excellence drives us to use sophisticated technologies and rigorous quality standards in our processes. At **Lilly Manufacturing** , we prioritize… more
- CACI International (Sterling, VA)
- …ServiceNow ticketing systems + Experience with JIRA Service Desk + Experience with Problem and Incident Management + Experience working with a large 365x24x7 ... Understanding of the software development life cycle, including planning, development, requirements management , CM, quality assurance, and release management … more
- ICF (Reston, VA)
- …Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/ network devices, mobile ... project. Our Data Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public… more