• Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …2 years of experience * Certifications (Required): + IAT II certification - CompTIA ( Network +, Security +, or equivalent) + ITIL v4 Foundation + Must meet DoD ... progress and maintain incident documentation. + Ensure timely problem recognition, research , isolation, resolution, and follow-up steps. + Resolve routine issues… more
    Black Bear Technology Solutions, LLC (05/24/25)
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