- Pegasystems (Dulles, VA)
- …technical operations and service reliability process with focus on cloud service and delivery , including handling and mitigating customer escalations * ... in an enterprise environment supporting web applications with a focus on operational delivery excellence and customer service * Possess customer obsession and… more
- SHI (Richmond, VA)
- …front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. + Contribute to practice development by ... innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery . + Build and maintain strong relationships with… more
- HCA Healthcare (Fredericksburg, VA)
- …the service area including budget, payroll, staffing, scheduling and delivery of care, performance evaluations and competencies, and safety plans. + Demonstrates ... + Maintains organizational performance goals. + Proactively supports the delivery of quality of service and promotes...HCA Virginia, which is the commonwealth's most comprehensive healthcare network . We offer a wide range of inpatient and… more
- Deloitte (Mclean, VA)
- …deploy, and operate integrated/verticalized sector solutions in software, data, AI, network , and hybrid cloud infrastructure. These solutions are powered by ... by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Recruiting… more
- TekSynap (Ashburn, VA)
- …and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service . Manages all aspects of ... audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment; and...At least Ten (10) Plus years of experience in network operations + Routing and switching/Firewall (FW) SME with… more
- Steampunk (Mclean, VA)
- …team leadership for the complete life cycle of solution development and delivery , providingAgile Project Management support and Scrum Master support for Agile teams, ... , you will be leading the project tasking and delivery in a government client consulting environment. You will...+ Lead the automation of operational workflows to improve service resilience, reduce manual labor, and ensure consistency. +… more
- Amazon (Sterling, VA)
- …help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure ... proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an… more
- L3Harris (Dulles, VA)
- …of and own the evolving technical baseline for an existing, complex network communications system comprised of multiple systems and system elements. The ideal ... terminal through a DoD dedicated gateway which accesses the Defense Information Systems Network (DISN). It is capable of providing secure services, in addition to… more
- Amazon (Arlington, VA)
- …You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's ... work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our...on Statements of Work (SOWs), and ensure successful project delivery - Monitoring ongoing projects to ensure delivery… more
- CACI International (Chantilly, VA)
- …compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions ... delivery through collaborative customer and team ITSM service delivery processes and reviews + Fosters...6 years of experience operating or maintaining infrastructure or network architectures + Minimum 4 years of experience managing… more