• Service Delivery Technician II

    CyrusOne (Aurora, IL)
    …thinking for resolution for level 1 alerts + Escalate issues when appropriate + Act as " Smart Hands and Feet" for client requests + Perform Level 1 response on ... on outstanding requests + Report process failures to the supervisor (ie lack of updates) + Manage client communications...+ Performing next steps of repair/replacement of issue at hand + Perform related services including, but not limited… more
    CyrusOne (01/08/26)
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