- NuAxis Innovations (Falls Church, VA)
- …a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in a distributed PC/ network environment. Supports ... operations.* Support Active Directory functions including password resets; support VPN, remote desktop/Bomgar, and network connectivity troubleshooting using… more
- Verint Systems, Inc. (Richmond, VA)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide ... sector. + Strong technical skills in enterprise software, video surveillance systems , database technology, network management, application configuration, and… more
- L3Harris (Herndon, VA)
- …and apply applicable network performance management processes for all deployment systems throughout the National Airspace System (NAS) in support ... to track and meet certain performance metrics using commercial network systems . This position is responsible for...with multiple program teams ( Tier 1 NOC, Tier 2 technicians, SBS engineering and network … more
- ManTech (Chantilly, VA)
- …minimizing escalations to Tier 3 support . + Provide user support and basic training for common applications, system procedures, and office productivity ... tools. + Collaborate with cross-functional IT teams-including network , systems engineering, and application development-to restore services and address complex… more
- TekSynap (VA)
- …training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems . + Performs analysis of user requirements and IT ... Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) + Certified Network Defender (CND) + Systems Security Certified Practitioner… more
- Sigmatech, Inc. (Arlington, VA)
- …of user accounts for networks and mobile devices as directed. + Wireless Systems Support : Assist in the management of government-furnished wireless systems ... procedures. Core Duties and Responsibilities + Desktop and User Support : Provide Tier 1 technical support...NIPRNet and SIPRNet environments. + Account and Access Management Support : Assist in preparing System Authorization Access… more
- Acclaim Technical Services (Chantilly, VA)
- …queries by telephone or self-service that involve computer hardware, software, network , system /application access, and telecommunications systems . + ... troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support . + Providing basic user... repair using remote tools. + Answering questions regarding system procedures, online transactions, systems status, and… more
- Siemens (Richmond, VA)
- …why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey ... a resource to sales employees regarding our products, applications, and services; support the sales process through all phases, including job turnover and… more
- Pacific Northwest National Laboratory (Richmond, VA)
- …Cyber Security Engineering, Computer Science, Software Engineering, Information Technology, Information Systems , Network Engineering, Network Architecture, ... Network Security, Computer Engineering, Electrical Engineering, Systems Engineering, Information Assurance, Industrial Control Systems (ICS), Cyber-Physical … more
- CACI International (Springfield, VA)
- …with IT infrastructure including user systems , servers, storage, and network connectivity. - Provides system administration for assigned infrastructure and ... Responsible for resolving IT hardware and software infrastructure (servers, network , security, etc.) issues using systems -...via phone, email, and walk-up channels. - Deliver frontline support for system , application, network ,… more