- Acclaim Technical Services (Mclean, VA)
- …queries by telephone or self-service that involve computer hardware, software, network , system /application access, and telecommunications systems . + ... demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support… more
- CACI International (Springfield, VA)
- …with IT infrastructure including user systems , servers, storage, and network connectivity. - Provides system administration for assigned infrastructure and ... Responsible for resolving IT hardware and software infrastructure (servers, network , security, etc.) issues using systems -...via phone, email, and walk-up channels. - Deliver frontline support for system , application, network ,… more
- Leidos (Herndon, VA)
- …northern Virginia. In this role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...are not limited to: + Supporting all facets of network installations, which includes the physical placement of conduit,… more
- Amazon (Haymarket, VA)
- …peer and customer interaction. In addition to providing top- tier management and support of Amazon's vast network infrastructure, Deploy Support Engineers ... your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Deploy Support Engineer you… more
- ManTech (Reston, VA)
- …systems , train technical support personnel to perform maintenance on those systems , and remotely support system troubleshooting and maintenance when ... as well as upgrade, maintain, and recap existing systems , including all system and network...network infrastructure and peripherals + Training in-country technical support personnel to perform Tier 0-1 troubleshooting… more
- ManTech (Reston, VA)
- …maintain satellite and other communications systems and networks, and remotely support system and network monitoring troubleshooting and maintenance when ... all infrastructure and related components + Training in-country technical support personnel to perform Tier 0-1 troubleshooting...systems and communications links to ensure the entire network is functioning properly and can support … more
- Palo Alto Networks (Reston, VA)
- …ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build ... will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for MULTIPLE **Database Administrator(s)** to support our customer, USPS' Network and Compute Technology (NCT) group. The ... NCT is responsible for the planning, development, implementation, and support of the USPS network and compute...assurance program chosen by USPS Management + Provides on-site system or application support for deployment/installation as… more
- SMX (Quantico, VA)
- …(https://www.smxtech.com/careers/) Quantico, VA SMX is hiring an **Exchange/Messaging Engineer** to provide support to our Marine Corps client. This is a hybrid role ... based in Quantico, VA. In support of our DoD client's mission to provide enterprise network operations and computer network defense, the Exchange/Messaging… more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System ,Help Desk Support ,IT Help Desk **Certifications:** Security+, CE - ... a timely resolution. + Interact with multiple teams to include system administrators, network technicians, infrastructure technicians, and application engineers… more