- HTC Global Services Inc (Brooklyn, NY)
- …+ Govern escalations, RCA quality, and problem management for all voice /telecom-related incidents. + Lead high-severity incidents, coordinate war rooms, and ensure ... + Define KPIs and dashboard reporting for traffic trends, voice quality, and service health. + Change, Release &...analysis, and spend optimization strategies. + Strong grasp of network fundamentals related to VoIP (QoS, DSCP, NAT, VLANs,… more
- CenterWell (Albany, NY)
- …and execution for our referral management, payer prior authorization, and specialist network solutions. This role is critical to shaping how our patients and ... measurable value in highly matrixed healthcare settings. You will serve as the voice of the customer, working across clinical, operational, and technical teams to… more
- FirstLight Fiber (Albany, NY)
- …provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation ... NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next… more
- Bloomberg (New York, NY)
- …Platform team is looking for a senior C++ engineer with real-time systems, network programming, or real-time media experience to help build the next generation media ... stack like the Bloomberg Squawk Box, Earnings call transcriber, voice memo, and video shares. These allow our clients...multiple partners such as Application teams, Product, UX researchers, Network , and other engineering teams. There is an immense… more
- FirstLight Fiber (Albany, NY)
- …Fiber is seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the ... carriers, and field operations to resolve issues in production network and telecommunications systems. Participates under general supervision, possesses, and… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- …issues. + Support testing, troubleshooting, and cutover events involving critical voice infrastructure. + Design and validate call routing workflows per applicable ... across SBCs and gateways. + Maintain mappings between NG911 components for voice , text, and multimedia routing. + Ensure correct implementation of location-based… more
- RTX Corporation (Bohemia, NY)
- …for this role. **Security Clearance:** None/Not Required Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice ... Field Service Technician to support our Commercial Aviation and Network Services Division. In this role you will have...You will learn how to support our nationwide Air-to-Ground voice and data networks and our custom communication solutions.… more
- Datavant (Albany, NY)
- …the right format. Our platform is powered by the largest, most diverse health data network in the US, enabling data to be secure, accessible and usable to inform ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** + **Develop ...Voice of Customer & Insight Alignment** + **Develop Voice of Customer Programs:** Partner with Customer Success, Sales,… more
- Sprinklr (NY)
- …to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high ... availability, low latency, and global scalability - powering mission-critical voice communication in our CCaaS plaIorm. This is a **hands-on leadership role** where… more
- iHeartMedia (New York, NY)
- …any other audio company** - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. ... Program Director; follows designated show format. * Assists with voice over and production of paid and non-paid spots...run on the station. * Serves as primary creative voice and directs support staff of show. * Researches… more