- Kyndryl (Springfield, IL)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and… more
- Cengage Group (Chicago, IL)
- …PowerPoint. + Recent and relevant experience in a relationship-based position such as a customer support or account management role. + Strong written and verbal ... you'll do here:** + Serve as the CIMA Platform Service Expert and act as the bridge between the...act as the bridge between the TPM organization and Customer Support, ITS, and Sales. + Resolve all platform… more
- PNC (Chicago, IL)
- …delivery * Ability to create executable plans to scale existing or new business (technology, marketing, sales, productizing, operationalizing) To be successful, you ... matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments… more
- Forward Air (Chicago, IL)
- …and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction + Collaborate internally ... industry + Proven track record of achieving sales targets, acquiring and growing new accounts + Excellent communication, negotiation, and interpersonal skills +… more
- RailPros Field Services (Chicago, IL)
- …in-house design teams. The Engineer will be responsible for developing this new service line within RailPros, preparing Plans, Specifications, and Estimates ... our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are...Strong project management and leadership skills to develop a new service line. + Proficiency in Microsoft… more
- TEKsystems (Wheeling, IL)
- …Summary We are seeking a detail-oriented and customer -focused Inside Sales & Customer Service Representative to support our sales operations and ensure a ... Manager by handling inquiries during travel or remote work. + Handle inbound customer service calls, including call routing, order entry, quote generation, and… more
- TEKsystems (Tinley Park, IL)
- About the Role: We are seeking a Claims Customer Service Representative to join a dynamic and fast-paced Customer Experience team. This role is ideal for ... issues using internal systems. + Create and manage customer service cases. + Collaborate across departments...dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program… more
- SHI (Springfield, IL)
- …with client needs and business objectives, driving revenue growth by optimizing service offerings and identifying new opportunities. This role involves ... + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings. + Collaborate with SHI… more
- EJ (New Lenox, IL)
- …reports about specification work completed/in process, large projects identified, customer service concerns/issues/successes, and sales calls completed. ... designs for customer approval. + Continually educate themselves on the new products and be knowledgeable about them. + Reviews reports and is knowledgeable… more
- Caterpillar, Inc. (Decatur, IL)
- …: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production. **Top ... depending on needs. **What you will do** + Create new designs that meet all technical and business requirements....Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)*… more