- Caterpillar, Inc. (Irving, TX)
- …needs and exceed customer expectations. + Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives. ... electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power...Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)*… more
- Mass Markets (Killeen, TX)
- …make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products and services. Experienced ... professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when... Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- … customer retention, driving direct sales, and assurance of an overall superior customer service experience. **This position is 100% in office fulltime - No ... Establish and maintain quality customer relationships by delivering exceptional customer service , establishing rapport, identifying and exceeding customer… more
- Mass Markets (Killeen, TX)
- …Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management (ARM), ... systems to locate missing information and collaborate with internal teams + Manage customer accounts and process orders accurately using company systems + Follow… more
- IQVIA (Dallas, TX)
- …and contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account . Manage service performance and provide ... plan to re-organize and drive change (possibly across a customer account ) + Ensure timely follow-up and...account . + Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and… more
- Compass Group, North America (Corpus Christi, TX)
- …and develops strategies to improve the department's financial performance. **Ensuring Exceptional Customer Service :** + Understand the client's business model to ... ** Think Fresh! Lead with Excellence! An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion,… more
- Compass Group, North America (Boerne, TX)
- …and develops strategies to improve the department's financial performance. **Ensuring Exceptional Customer Service :** + Understand the client's business model to ... a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of...expected results. + Develops overall budget and operates the account in accordance with the approved budget, while providing… more
- PNC (Dallas, TX)
- …Payments (P2P / peer-to-peer) (Zelle, Wires, ACH, Mobile/Online Banking) Cards (Debit/Credit) New Accounts (Provisioning, Account Opening, Authorization and ... manages effective and timely delivery of the organization's mission and service ; develops and maintains productive, consultative, and collaborative client and team… more
- Republic Services (Midland, TX)
- …Company representative at community events, where required. + Completes all required Customer Service Agreement ("CSA"), CRM entries, Prospect Management Tool ... + Minimum of 1 year managing, selling to and retaining large, complex customer accounts . + Valid driver's license. **Rewarding Compensation and Benefits**… more
- Marriott (Austin, TX)
- …implementation of departmental strategies and verifies implementation of the brand service strategy and brand initiatives. Verifies the rooms' operations meet the ... brand's target customer needs, verifies employee satisfaction, focuses on growing revenues...performance of the department. Identifies and corrects building and service defects while providing increase in value. Develops and… more