- LinkedIn (San Francisco, CA)
- …work with appropriate visibility and aligned to quality standards. + Design and implement new ways of working that increase Customer Insights impact on the ... and strategic advisory capabilities + Lead in the development of new and innovative Customer Insights scale assets (eg, meta analyses) that demonstrate the value… more
- Amazon (Santa Clara, CA)
- …impact. This position will advance applied science best practices, leverage AI to drive customer experience (CX) improvements, and set new global standards for ... 4. 401(k) Plan About the team Our science team is a new function within Customer Engagement Technology. We develop and apply generative AI (GenAI), computer… more
- Amazon (Santa Clara, CA)
- Description The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, ... science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for customer experience. This role… more
- Amazon (Santa Clara, CA)
- Description The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, ... science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for customer experience. This role… more
- Acosta Group (Livermore, CA)
- …**QUALIFICATIONS** **Qualifications** Performance Metrics: + Targeted revenue (existing and new Business Development) + Customer service (NPS) Knowledge, ... **DESCRIPTION** **Overview** The Vice President Customer Development owns the customer relationship...competitive insights to evolve CROSSMARK's business, identifying service gaps, new offerings as a company, innovative solutions to current… more
- SAP (Palo Alto, CA)
- …(CX) helps brands build trusted relationships with their customers to unlock new digital innovation, customer value, and sustainable growth. The portfolio ... **Team Description - Business Development Acceleration Team** The SAP Customer Experience organization is launching an exciting new... Customer Experience organization is launching an exciting new team who will be laser focused on building… more
- Amazon (Santa Clara, CA)
- …forefront of AI integration, we want to hear from you. Join us in setting new standards for customer service excellence in the AI era. Key job responsibilities ... Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI....metrics for measuring impact * Manage the execution of new features from ideation through launch * Provide thought… more
- ITW (Sacramento, CA)
- …people at ITW businesses all over the world who drive our success through new products and customer -driven solutions. Together, we are ITW-a Fortune 200 company ... customers. Our employees are dedicated to providing the best customer service, give back to the communities where they...necessary. + Train and assist in the development of new hires. + Handle other projects as required. Qualifications… more
- Amazon (Culver City, CA)
- …enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. * Aggregate themes ... goals with your Customer (s) in your weekly call. * Educating a new contact at your Customer on how to better leverage Amazon tools and systems. * Deep diving… more
- Intuit (Mountain View, CA)
- …content for the service offering to ensure the quality and delivery of seamless start for new customers. + Elevate the Customer Experience: Be the voice of the ... skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer Success for Intuit Enterprise Suite. You will be responsible for defining and… more